John J.
Worst service ever. No real "Live" Chat service. Transactions going missing
I have only been able to get 1 of almost 50+ transactions to be successfully completed. My bank has continuously provided me with the Bank's Authorisation Codes. The Bank has also now provided me with Bittrex's Cancellation codes for 2 of my transactions. The bank has said what Bittrex is doing is a no no because as soon as the Bank Authorises the transactions then Bittrex should fairly immediately show them as pending. Questioning what Bittrex is doing with the funds before they actually cancel the transactions or just say unsuccessful. I have spent over 8 hours today and still did not get a single successful transaction through despite the bank confirming that they have Authorised my transactions and it did not matter that this was a Digital Currency Exchange which I was in fear that it would possibly be the reason why so many problems but the Bank has said they have been okay with it and it is Bittrex with the problem. I have not yet gotten a satisfactory explanation from Bittrex, an apology or a human being to explain what is happening. This is extremely poor service and if I could give less than a 1 then I would.




