Lynda L.
Anyone who has received a redemption…
Anyone who has received a redemption from this site please let me know where did you receive the funds from? They denied my redemption request citing some violation of T&C, when I argued with them suddenly the guy said he would "allow" me to receive $25 of the winnings after waiting 3 days I did finally receive that amount but it seems suspect because the receipts says it was received from "Frank S for ⛽️" not from the site or a company idk its weird to me!! I have the screenshot unfortunately no way to post it here.
Response from BitskyOct 23, 2026
Hi Lynda, thank you for bringing this to our attention. We understand your concern about the sender name and why receiving only $25 without a clear explanation was frustrating. While Bitsky doesn’t process payments directly, we’re here to help you get answers. Please contact support through your Bitsky account with your redemption reference and receipt screenshot. Our team will review the redemption decision, explain any applicable terms, and investigate the payment details. You deserve clear answers and respectful support. We’re sorry this experience fell short, and we’d appreciate the opportunity to resolve your concerns. — Bitsky Support Team



