Mandy K.
AVOID, AVOID, AVOID - LIKE THE PLAGUE!!!!!!!!!!!!!!!
Tried to order a set of 6 jigsaw puzzles online, and my debit card wasn't accepted, so I called them and spoke to some insulent young boy, who basically stated "Like I TOLD you Mrs XXX", when I explained that I'd had trouble purchasing these online. He kept asking for my media code from the catalogue, and I said that I was purchasing these online, so was not provided with one, then he asked for another code, to which I also said, that due to the fact these were being purchased online, I could not provide it. He asked the same question about 6 times, to which each and every time, I had to repeat myself and say I was doing this online. Do they not teach children ANY respect in schools in the UK today? Maybe they translate their lack of respect through from what their parents don't teach them, and act as a very BAD ambassador for organisations instead!!! He did not even say something along the lines of "Oh, I'm sorry Mrs *** that you had that experience. Let's try to correct this now for you" Doesn't take a lot of figuring out. Anyone disagree with this statement??? I think he will have a very short career, to be honest. If I cannot speak to a customer service advisor for this organisation without my blood boiling, becasuse they are acting extremely rudely, this will NEVER, EVER translate to a sale. I hung up on this call and will NEVER use this organisation again. The worrying thing is, he is now still taking calls and giving diabolical customer service to customers, so sad!!! Reading all the 1 star reviews for this company, you can now add mine to it. Oh, mine is actually "ZERO" - 1 star is FAR too generous!!!!