BitlyReviews of bitly.com

I used a free version of bitly for more than 15 years. Then last week, all my links stopped working. I learned that tech support requires a paid version, so I paid for an annual subscription. I made a trouble report. The links started working again but then stopped twice more. I am not getting any help today. For that reason, I'm looking at finding a new provider -- and cancelling my bitly membership.

Bitly acquires scam companies/brands that do false marketing - first telling you can generate free QR code, to later inform you (once you have distributed materials) you have to pay. Wonder why Bitly don't "announce" their shiny brand on these pages... Does investors know you tricks or you trying to fool them, too?

Advertisement on Bitly for Bitly reads “ analytics even your grandma can understand” Gotta love a company so off trend they think sexism and ageism to promote a product is the way to go.

Initially, Bitly offered free dynamic QR codes that directed straight to the desired webpage. Then, they changed their terms to include a loading page with ads before users are directed to the webpage. This was after I printed the QR code on hundreds of business cards. Now I will have to look elsewhere for truly free dynamic QR codes, and I will have to reprint my business cards.

Bitly’s automated safety system falsely flagged a harmless QR code link I created for my wedding day. The QR codes were already printed on cards and placed on wedding tables, so when guests tried to scan them, they were met with a scary “potentially harmful” warning page. Despite immediately appealing, it took over a week for Bitly to resolve a clear false positive. During that time, I received only automated responses and no sense of urgency — for a once-in-a-lifetime event. The link was hosted on Netlify, custom-built by me, and completely safe. The issue was eventually fixed, but far too late to avoid embarrassment and stress. Automation without timely human review is dangerous when real people and real events are involved. I would strongly discourage using Bitly for anything time-sensitive or important.

Purchased Bitly Core Plan for $120 for Facebook Ads tracking. Product does not preserve query parameters in redirects - critical feature for advertising. Tested extensively, parameters completely disappear. Support refused refund despite < 24 hour purchase window and obvious product defect. Not recommended for advertising use.

The free account used to be useful, but now Bitly.com has take away ALL of the useful basic engagement info on the free account - You can't even see the most basic info, i.e. how many clicks has your Link had? This is now a pointless service in my view. Might as well give out the destination address as it's pointless having a Bitly short URL (link) now.

Simplement des voleurs. Bug sur la plateforme, SAV inexistant. Il existe un paquet d'autres outils gratuit proposant la même chose, NE TOMBER PAS DANS LE PIEGE