BitlyReviews of bitly.com

I am charged unknowingly and when I tried to get in touch there is no response at all. I can only leave a message with the chat bot and never got a response let alone solve my problem.

Bitly bzw. der Dienst QR code generator ist eine Abzocker-Abo-Falle!!!

I really don't understand how their service got really bad out of a sudden. I had been using Bitly free for one year and was quite happy about it. I decided to upgrade with the expectation of getting better analytics for my links. What a regret! There is literally no point in upgrading. The only benefit I can see was getting a custom domain for my links. The tagging system is horrible and you can't create several short links to the same destination URL unless you use UTMs (to me, this makes literally no sense). The links dashboard is as messed up as in the free version (literally nothing changes when you upgrade). I can't believe I just paid more than 300 euros (Basic plan) for something I could find a workaround for using the free plan. DO NOT UPGRADE. Their service is okay, but they won't get you a refund. Use their free version or find another tool!

THIS COMPANY IS HORRIBLE I CLICKED ON A LINK THAT SAID BITLY AND IT LED ME INTO A DANGEROUS SITE. CANCEL THIS WEBSITE!!!!! I would rate 0 if I could.

Last year their website was different. Everything pointed to the price being monthly, yet they chatged me yearly. In shock i instantly cancelled it. This year they’re straight up bullying me into paying again and keep trying to charge my card. Horrible company.

Fake False SPAM

They charged one more month of subscription, on next day, after I cancelled the subscription. Technical support just said: "I am unable to offer a refund for the current billing period. As you have already downgraded, you will not receive any further charges and you will have access to the upgraded plan until your initial sign-up period is over. At that point, you can still use the free Bitly product!" My opinion: they are thieves

I had an important deadline. I told them this. There was a problem with their QR codes - they did not work. It was a devil of a job contacting them. When I finally go through to sales he said he was sales and could not help. I finally without sales help got through to tech support - the girl there was sloppy, failed to solve the problem and then ignored me despite my increasingly frantic emails. The deadline was missed. Did they care? No.