BitlyBitly is a leading marketing platform for link and QR Code management, enabling businesses of all sizes to see what’s working across online and offline channels. Powering more than 100 billion clicks and scans annually worldwide, Bitly makes it easy to create, share, and track short links and QR Codes, so brands can find what’s resonating and scale their reach. More than 3 million customers rely on Bitly to connect with their audiences, from global enterprises to growing businesses, including two-thirds of the Fortune 500.
Bitly (bitly.com) has 700 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Internet & Software · New York, New York
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Internet & Software · Yonker, New York
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Showing 150 reviews with 1 star · Clear filters
Richard
I basically had to cancel my credit card to get them to stop charging me. They are one of these companies that makes it as hard as possible to cancel once you've started a subscription... no phone number and wont respond to emails. Update Feb 2026: This PoS company tried to say my review was about another company. I double checked and no, it's you, you are just that crap. You stole my money, either refund me or live with the consequences.
Business O.
Don't trust Bitly's QR service. They show you a monthly subscription price and then charge you for a year - no warning or advertising.
Ben S.
I purchased because they offer custom domains resistered through them. There was some kind of technical issue choosing the domain on Bitly and after a couple of days of fobbing me off with irrelevant boilerplate emails, they've told me they can't do anything about it. I can see the domain I selected has been registered by Bitly, too. Avoid this company.
Peegii
publicité mensongère. les qr code ne sont pas gratuits. ils annoncent qu'ils sont dans le top 5 des appli gratuites. j'ai réalisé un document avec une 15 ène de qr codes. ils ne sont valables que 15 jours uniquement, ensuite ils suppriment les qr code. je dois tout refaire avec une autre appli. mon document envoyé à de nombreuses personnes n'est plus valide. il faut s'abonner . 100€ sur l'année. qr-code-generator. c'est beaucoup trop cher pour l'usage. Comme par hasard, à part sur ce site, vous ne trouvez pas de commentaires google ou autres. ils ont tout bloqué.
Peo H.
For many years we have gotten our inboxes full of bitly links containing adult sites. Bitly has been advised of this many times, but obviously never answered nor acted on any of our reports. I have to suspect that bitly profits hugely from unsolicited advertisers and junk mailers.
charlie G.
constantly used by hackers as a means to spread malicious email links. Company does nothing to stop it. Hundreds of complaints. I was blocked from complaining on Facebook. They have zero concerns about stopping it other than to cover up the fact they do not intend to.
Jemma Louise H.
If I could give a minus 1 I would. Not fit for purpose and no cooling off period after paying for the full year. Couldn't generate QR codes and lost my monthly allowance. Tried to talk to helpdesk and asked me the same thing over and over again. AVOID AT ALL COSTS
Yeappp Is M.
Se non lo paghi il link diventa spam.Non usate .