Keith M.
CC update
the explanation of the process thanks
Response from Bitcoin IRADec 9, 2024
Keith, we're so glad you had a great service experience!

Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingInvestments & Wealth · Las Vegas, Nevada
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429 approved reviews, newest moderated first
Keith M.
the explanation of the process thanks
Response from Bitcoin IRADec 9, 2024
Keith, we're so glad you had a great service experience!
Thant M.
Always had Pleasant conversation with customer support team from Bitcoin IRA. Today’s call with Joelle Tucker is no exception. Customer service is the most effective, make sense and solve the problem in simple, straightforward and pleasant manner. Great job Bitcoin IRA team!
Response from Bitcoin IRADec 9, 2024
Thant, we're so glad you are having a great customer service experience, especially with Joelle. If you need any help in the future, please don't hesitate to reach out!
Robert G.
I had by far one of the most memorable customer experiences to date earlier today, with an individual by the name of Maribel. She was not an AI bot like other providers are now using, she was able to answer all my questions and concerns, she was patient and understanding, very detailed, and exceeded my expectations, I wish there was a Maribel answering all customer service lines, thank you for making this onboarding so simple and seamless. -Robert G.
Response from Bitcoin IRADec 9, 2024
Robert, thank you so much for noticing that we prioritize having a real, live human service team to help with your questions. We're happy to hear that Maribel gave you such a memorable experience! Please don't hesitate to reach out whenever you need us.
Anna N.
Maribel was Very very courteous, knowledgeable and professional
Response from Bitcoin IRADec 9, 2024
Thank you for sharing your great experience with Maribel, Anna!
James C.
Agent was very helpful with my questions. Also indicated to me I never even had Beneficiaries set up for my account, which was remedied immediately. I would have never known and I never even realized that was not done! Overall, a great experience. Thank you!
Response from Bitcoin IRADec 9, 2024
James, we're happy to hear that your service team member was able to help you setup a beneficiary for your account. Thank you for sharing your experience!
Cory S.
Maribel was easy to speak to and problem quickly resolved.
Response from Bitcoin IRADec 2, 2024
Thanks for taking the time to share your experience with Maribel, Cory! We appreciate having you as a client.
Randy D.
Tanya stepped right up and scheduled me for a Zoom video after I missed a 3PM Eastern time appointment. She gave me the assistance I needed to complete the video verification as quick as possible. Her service was very much appreciated.
Response from Bitcoin IRANov 25, 2024
Randy, thank you for your great review! We're glad Tanya was able to assist you and we've shared your feedback with the team.
YVONNE G T.
Joelle is super patient with me. She resolved the login issue. Excellent!
Response from Bitcoin IRANov 25, 2024
Yvonne, thanks for your review of Joelle - if you need any help in the future, please don't hesitate to reach out!