Michael C.
Watch out for the fees!
The Idea is great - but the service is expensive for buying, selling and monthly fees. Oh and when you try and get your money out - wow plan on it taking 2 weeks of BS to get the process to be done. Very frustrating and expensive when you have 100s of thousands of dollars in limbo because of red tape.
Response from Bitcoin IRAJul 7, 2025
Hi Michael, we take all feedback very seriously and we've shared it with the team. We're very sorry to hear that you had a less than stellar experience. As an industry-leading IRA company, we pride ourselves in following stringent rules and regulations set to ensure the security and verification of all accounts. We hope you can understand. It may sound surprising, but we have been able to deter many wrong-doers from accessing or opening/closing accounts fraudulently. We don't deny that we may have higher fees than some of the other options out there. Simply put – you get what you pay for. Our fees include military-grade cold storage, up to $250M in custody insurance, and a dedicated 1:1 rep and support team. A team member will be reaching out shortly to address your concerns. If we happen to miss you, please reach out directly at 877-936-7175.