James H.
Professional as usual
Professional as usual
Response from Bitcoin IRAFeb 11, 2026
James, we really appreciate your kind words! Thank you for being a client!

Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Claim this listingInvestments & Wealth · Las Vegas, Nevada
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Investments & Wealth · Henderson, Nevada
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Excellent
429 approved reviews, newest moderated first
James H.
Professional as usual
Response from Bitcoin IRAFeb 11, 2026
James, we really appreciate your kind words! Thank you for being a client!
PATRICIA
easy to do. Friendly person to talk to.
Response from Bitcoin IRAFeb 11, 2026
Patricia, we really appreciate your kind words! Thank you for being a client!
Michael F.
BitcoinIRA is a fee trap, plain and simple. Depositing money was insanely easy. Withdrawing it has been one of the most frustrating financial experiences I’ve had. I made a large deposit and over time realized I wasn’t losing money because of Bitcoin — I was losing money because of fees and terrible execution. Setup fees, trading fees, monthly fees (charged to a card AND deducted), ACH fees, wire fees, transfer fees, termination fees… it never ends. You’re getting hit from every direction. The spot prices are awful. When you sell, you’re forced to accept a bad price again. Now the exit: I initiated a full withdrawal over two weeks ago. I was promised 48 hours multiple times. Instead, it’s been constant follow-ups, mandatory video calls, “compliance reviews,” and delays. It feels intentionally burdensome. Easy in, hard out. On top of that, once you finally escape, they tack on termination fees, ACH fees, transfer fees — and whatever else they can justify from their master services agreement. If you’re considering a Bitcoin IRA, read the fine print very carefully. In my experience, this is not about helping you hold BTC tax-advantaged — it’s about slowly bleeding you through friction and fees. If you truly need crypto in an IRA, I’d wait until this space is more normalized. Right now, platforms like this are extremely expensive lessons. I strongly regret using BitcoinIRA or stick with an ETF in your traditional IRA.
Response from Bitcoin IRAFeb 11, 2026
Hi Michael, we appreciate your feedback as it helps us improve our offerings for future clients. We do want to clarify some items you mentioned and hope it helps. We are an IRA provider, which means that we follow strict rules and regulations to ensure your retirement savings are as secure as possible. Believe it or not, but stringent protocols such as video verification and compliance reviews keep clients' assets safe and that is our highest priority. We don't deny that our fees are higher than some other options out there, but you get what you pay for. We have worked hard to lower our fees and continue to do so while also being able to provide military grade storage, up to $250M custody insurance, dedicated support, etc. These fees are shared with every client when they sign up. We wish you the best of luck in your future endeavors!
Marty M.
Great service and quick fill on the trade
Response from Bitcoin IRAFeb 11, 2026
We're so glad you're enjoying the BitcoinIRA experience, Marty! Please don't hesitate to reach out to us again if you need any further help.
James
The team was super responsive, helpful, and clear. Aliyah was fast and curteous.
Response from Bitcoin IRAFeb 11, 2026
James, we're so happy to hear Aliyah was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
psullivan
Aliyah was great. Customer service at Bitcoin IRA is top notch
Response from Bitcoin IRAFeb 11, 2026
We're so glad you're enjoying the BitcoinIRA experience! Please don't hesitate to reach out to us again if you need any further help.
Tina B.
i have had a Bitcoin IRA account for years and i use a credit card to pay the monthly dues. i needed to change the credit card and the representative that i worked with, Jacob McMillian, was able to quickly and efficiently update my account. the Bitcoin IRA website is easy to navigate and their customer service is exceptional.
Response from Bitcoin IRAFeb 11, 2026
We're so glad you're enjoying the BitcoinIRA experience, Tina! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
Hsiuhsia L.
Very nice person
Response from Bitcoin IRAFeb 11, 2026
Thanks so much for the kind feedback, Hsiuhsia!