bistroMDReviews of bistromd.com

Great customer service and east of ordering!!

We set up a subscription to BistroMD after my husband had open heart surgery and needed to quickly change his diet to a low sodium one. There were a few hiccups (surgery delayed, needed to pause deliveries, etc.) and the customer service representatives were wonderful to work with! When there was a billing error, Morgan was quick to correct the mistake and get things back on track. We have recommended this company to several of our friends. I appreciate good customer service these days - it can be hard to come by from some companies…

This company gives excellent service, and their food is so good. I had an issue and worked with Morgan in customer service. She was great. I am not trying to lose weight but want excellent and healthy food. My BistroMD delivers both. The quality is first-rate, and if you need assistance, they are right there.

Excellent customer service! My wife and I are on different meal plans delivered Wednesday and Saturday and have had great responsiveness to all our interactions with bistroMD. The food is VERY TASTY and HEALTHY!!! We both are losing weight at a pound or two per week and highly recommend bistroMD!

The food is delicious and healthy. Particular strong kudos to the friendly, competent and available customer service staff. Thank you Chris!!

I chose the menopause food plan and every bite was full of flavor. And the food combinations added a pop of surprise that worked well together. I also found the foods were cooked just right. During my first week I received a phone call just to see if I had concerns/questions. Plus Patrick was responsive with email. Nice company. Thank you for making eating well both easy and tasty! Keep up the good work.

I started BistroMD 3 months ago and could not be more pleased. The meals are healthy, yet somehow they manage to make them taste good - not a combination often found in food that can be frozen and delivered. Preparation is 3 minutes in the microwave. On a few occasions I have had a meal that was not to my liking. But the app makes it easy to simply remove from future orders. And...a quick shout-out to their customer service - when was the last time you got to talk to a helpful human after dialing Customer Service?!!

Firt time customer and had follow up questions. Excellent customer service support and explanations by Emily. The following day Todd reached out to Welcome me and ensure I knew how to make adjustments.