bistroMDReviews of bistromd.com

Emily was very helpful, supportive, and informative. Great experience, especially since I'm new to the program

There was an issue with my credit card (I had just received a new card and hadn't updated my card on file). I left a voicemail because it was before hours. My voicemail was promptly attended to by Emily, who took care of the issue and made sure that my order went out that day. She was very friendly and professional and really helped me out. I love this program! After the first ten days I am down 6 1/2 lbs. and my wife is down 10! Thank you Emily, and thank you BistroMD! :)

The meal delivery service I was using for three years went out of business in January. At the time I was really upset because I've come to rely on them for having well balanced healthy meals. I'd received flyers for BistroMD in the mail, but my biggest hesitation was the pictures looked too good to be true. Well, they are 100% accurate. The meals are really really good and the variety is incredible. I've never been a big tofu guy, but I tried their tofu meals and they've all been excellent. If you don't like a particular meal, you just take it out your rotation. Very easy. I've only had to deal with their customer service once (Emily), and found it top notch. (When I say I had to deal with them, I had a question. There wasn't a problem.) Honestly, couldn't be more pleased with this service.

I am so grateful for this service. The food is great and the customer service is second to none. Thank you to Chris who went above and beyond to meet my requests. I have shared bistroMD with my close friends and they love it too. Doubtful? Don't be afraid to personalize with your own spices and stevia.

Professional and personal attention. This plan actually works!! The meals are excellent. The flexibility of choosing your meals is outstanding. There is no reason to repeat types of meals unless you get hooked on a particular meal. The food is fresh. Cannot say enough about a diet with pancakes, potatoes, fish, poultry, beef, etc. What I also like is that you keep track of your weight goals. You can stop subscription at any time without any hassles.

I was sent an incorrect item. As soon as I called I talked to a human, Chris, who immediately checked out the problem and resolved it. Excellent customer service! I also want to mention that these are the best-prepared meals I have found. My husband has a medical issue that requires him to lose weight. He has tried several other programs and has not liked any of them. However, so far, he has enjoyed every single meal he has had from BistroMD. Thank you for helping my husband.

We decided to try BistroMD during the weeks I was recuperating from shoulder surgery. As I’m the cook, I thought this would be helpful for my husband. Besides being easy for us to eat healthy during this time when cooking was not possible, I lost 5 lbs. and was able to practice smaller portions! I really like to cook, which is really the reason we didn’t continue. The meals from bistroMD are really quite good. Because you can choose what you like, if you find a meal that isn’t to your tastes, just switch it. It doesn’t take long to find your favorites. I think the most helpful part besides the meal choices are the snacks. They are tasty with fiber and protein. I didn’t have to think about what would be a good snack, I had them! You can also choose the ones you like in each order. Their customer service is very good. When I decided to cancel, Emily was very understanding and helpful. I highly recommend BistroMD and would subscribe again in the future,

Todd at customer service was great. Didn’t receive 2 breakfasts. He refunded the cost & apologized.