Lysa L.
cant say enough
I cannot say enough good things about this company and their customer service. I did alot of research before i decided to choose BistroMD I have never done a meal delivery service before and was unsure if it would be a good fit. I placed my order on Sunday late 11pm and was unable to log in to my account to customize I was a little worried so I emailed, made a phone call left message and did a chat online. I did not think anyone would respond being it was New Years day the phone noted they would be closed. But I received a call from Amanda that night 5pm cali time which made it 8 pm their time. I was so impressed they took the time to call me and reassure me they would put my two orders on hold until the next business day which would be Tuesday and make sure I could log in to customize my first "oh so important" order ;) The next day Tuesday I received a call from Chris who was more than helpful and accommodating in helping to ensure that I got off to a great start with BistroMD. It has become a rare thing to have such wonderful customer service. This is why I want to take the time just as they did to make sure anyone who is contemplating trying BistroMD GO FOR IT!! why wait any longer it could not be any easier to lose weight the website is super easy to use and the tools they have to assist you are great. Thanks Chris and Amanda for being such great examples of what caring customer service employees should be I hope BistroMD recognizes you!! After my 1st shipment and I and my picky ;) fiancé try out the food I will update how it is going. Hope this helps anyone who is on the fence. good luck to you in your journey to a new and better you. thanks Bistro MD for making this journey easy and fun for me!!
Response from bistroMDJan 6, 2017
Thanks for your review, Lysa! Your feedback is very important to us, so we can make sure you have the best experience possible. Our customer service team is always happy to help, whenever you need it along your journey. Thanks for your kind words and for taking the time to share your thoughts about bistroMD. To your health, bistroMD




