Birdy GreyReviews of birdygrey.com

Response from Birdy GreyMar 23, 2026

We’re sorry to hear that your swatch order did not arrive as expected, and we truly appreciate you bringing this to our attention. To ensure you receive the correct selections, please reach out to our Customer Care team who can assist you directly. You can contact them by email at [email protected], call or text +1 (323) 538-0608, or use live chat on our website. We will also review this to help prevent similar issues in the future.

Response from Birdy GreyMar 23, 2026

We’re very sorry to hear about the issues with your order and the challenges you experienced with stock. Thank you for sharing this feedback, as it helps us identify areas where our processes and sizing guidance can improve. We will review this situation internally to prevent similar problems in the future and ensure a smoother experience for all customers.

Response from Birdy GreyMar 23, 2026

Thank you for bringing this to our attention, and I’m very sorry to hear that the swatches you received were not the correct colors. We truly appreciate you flagging this, as it helps us identify where improvements are needed. It looks like we have not yet had the opportunity to assist you directly, so I kindly encourage you to reach out to our Customer Care team so we can make this right as quickly as possible. You can contact us via email at [email protected], call or text us at +1 (323) 538-0608, or connect through live chat on our website. We will also review this internally to help prevent similar issues from happening in the future.

Response from Birdy GreyMar 23, 2026

Thank you for your feedback; we’re very sorry to hear that your jacket arrived in that condition, as this is not the standard we aim to provide. We truly appreciate you bringing this to our attention and will be reviewing this internally to help prevent similar issues in the future. If you haven’t already, we encourage you to reach out to our Customer Care team so we can make this right for you. Thank you again for flagging this. Your feedback helps us improve.