Birdy Grey Reviews | Read Customer Reviews of birdygrey.com

Birdy GreyReviews of birdygrey.com

4.1616 reviews
Costume & Wedding
210 E Olympic Blvd Ste 300B, Los Angeles, California

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Birdy Grey

About Birdy Grey

Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89.Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.

Birdy Grey (birdygrey.com) has 616 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: birdygrey.com
Website: birdygrey.com
Category: Costume & Wedding
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 28% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Birdy Grey reviews

Showing 24 reviews with 3 stars · Clear filters

Mother of the B.
Feb 1, 2026
I had to reorder a shirt and vest
I had to reorder a shirt and vest. The return process was good up until I reordered the same items and now its more expensive not by much but it should be an even swap out.
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Faith
Jan 25, 2026
Suit quality was great
Suit quality was great, got here fast. My only complaint is a stitch was ripped
Response from Birdy GreyJan 28, 2026
Thank you for your feedback! We're glad to hear you liked the quality of the suit and that it arrived quickly. We're sorry to hear about the stitching issue—if you need assistance with your order please reach out to our customer service team at [email protected]
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Nicole
Dec 13, 2025
It was easy to order and the package…
It was easy to order and the package came right on time, so that was great. The products did not fit me well at all, and one of them was a final sale.
Response from Birdy GreyDec 16, 2025
Thank you for your feedback, Nicole! We're so happy that the ordering process was smooth and that your package arrived on time. However, we're sorry to hear that the fit of the products wasn’t what you expected, especially with one being a final sale. If you’d like to discuss your options or get more help with this, please don’t hesitate to reach out to us at [email protected]. We want to ensure you have a positive experience, and we’re here to assist you!
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CHRISTINA von K.
Dec 8, 2025
One of the robes that I ordered the…
One of the robes that I ordered the white one with a blue flowers.I asked for it not to be personalized, but it was personalized.Anyway, with the name of one of my bridesmaids, this is a bit of a problem because that's the one i'm going to wear, is there any way I can return it
Response from Birdy GreyDec 16, 2025
We're so sorry to hear about the mix-up with your robe, Christina. We understand how important it is to have everything just right for your special day, especially when it comes to personalization. We can definitely help you with returning the robe. Please reach out to us at [email protected], and we’ll guide you through the return process, we’re here to help!
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Vicki
Nov 13, 2025
There was a mix-up with the order and…
There was a mix-up with the order and cancelled by Amazon who then expedited the order and when I received the order, the belt to the robe had come apart in one place, where I had to fix myself before giving it as a gift. The robe was very nice and the monogram excellent.
Response from Birdy GreyNov 24, 2025
Thank you for your review, Vicki! We appreciate the feedback.
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Lynette
Oct 15, 2025
The dress was beautiful the fit was not
The dress was beautiful. The shipping was fast and that was amazing however when I encountered a problem in the fit around the bust I quickly ordered another dress (which arrived so fast). When I tried it on it eventually fit the same despite it being a different size. Sadly it didn’t work
Response from Birdy GreyOct 15, 2025
Hi Lynette, thanks for taking the time to share your feedback with us. We're so sorry to hear that the fit of the dress didn't meet your expectations. We'd like to look into this further, can you please send an email to us at [email protected]?
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Mo
Oct 4, 2025
The exchange process is relatively…
The exchange process is relatively easy, but be warned, if you paid $31.99 for expedited shipping, you will only receive credit for 12.99 standard shipping. In order to receive the exchanged dress in short time, you would have to pay $31.99 again, making shipping more than half the price of the dress. Had this not been an issue, everything else was great.
Response from Birdy GreyOct 9, 2025
Thank you for your feedback, Mo. We'll be sure to share this with the team.
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Maid of H.
Sep 26, 2025
Bad Sizing & Website but Great Customer Service
The sizes for the dress I ordered didn't match the measurements at all and I ended up having to go down two sizes. Also, the website wouldn't allow me to make an exchange, only a return, so I had to go through customer service to sort things out. That was all very frustrating and took months to sort out so my dress arrived the week of the wedding, which was very stressful. That being said, the customer service was incredible and Kristin was so helpful and made sure I got my dress on time!
Response from Birdy GreyOct 15, 2025
Hi Leelee, thank you for your feedback. We're so sorry to hear about the sizing issues and the stress it caused you leading up to the wedding. That sounds really frustrating, and we understand how important it is to have everything sorted out well in advance. We're so glad to hear Kristin was able to help you through the process, but we really appreciate you bringing the sizing and website concerns to our attention. If there’s anything else we can do for you or if you have more thoughts to share, please feel free to reach out to us at [email protected]. We definitely want to improve for our customers.
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