Birdy GreyReviews of birdygrey.com

I did not like the Live Chat experience, but I was happy the problem I had got resolved

We ordered from both Azazie and Birdy Grey for two different weddings. The dress price points are similar, but the quality of the dresses, number of dress styles available, condition of package on delivery, size options in junior bridesmaid sizes, and inclusion of a garment bag from Azazie was a better experience from start to finish than Birdie Grey. We ended up ordering junior bridesmaid dresses through Azazie for both weddings as the sizes through Birdy Grey were limited and didn’t come in a small enough size. That said, the dress we ordered is pretty, the quality is sufficient. It fit well, and was received in good condition even though the bag it came in (inside the outer shipping bag) was torn and the dress was half out of it when it arrived. Was it shipped that way? We’ll never know.

I ordered a XXL vest and received a XL vest. The sizes also run smaller, we tried to go bigger and the stock is out for over a month.

Great if you have an extremely low budget for your bridesmaid's dress and are petit in height. Unfortunately these dresses are tailored only for very short women. And it's actually not easy to tailor an off-the-rack dress to be taller, so you'll have a hard time making these work if you're average or above average height, or have a long torso. It also gives scammy when "production time" is 4-6 weeks but cheap $8 rush ordering is magically available within just 1 week? Are they doing this to give the false impression that these dresses are "custom made"? They also violate US garment regulations by not disclosing fabric content on the garment tag! They engage in malicious compliance by marking the tag "100% satin" -- actually "satin" is not a material, it's a construction! You can be assured that such garments are 100% polyester, not that there's anything wrong with that, but there is something wrong with not complying with the requirement to disclose that.

Dress got here pretty quickly but was super wrinkly.

Ordering was easy, they waived the rush fee & shipping was fast. Received my order within 1 week. The dress itself is not worth the money. No zipper on the dress. Material looks cheap

There was an item on my order that was apparently out of stock AFTER I ordered it (so inventory isn't always accurate on their public website), and instead of contacting me, they just refunded me for the item and sent the rest of my order. I didn't realize what happened until it came in. They then gave me a code that was supposed to cover shipping for when I re-ordered the item after it was in stock again and it didn't work and I had to reach out to them again to get a proper code. The person who helped me the first time neglected to do basic math to know that a 20% off code wouldn't cover the cost of shipping on a tie alone. Bad customer service experience all around.

They could do better on following directions for delivery I asked them to put my package in the mailbox and they ended up putting it on my stairwell in front of my house