Lisa K.
Resolved my issue fast
After chatting with help desk my case was escalated via email and handled fast. Can’t wait to get my new solar panel with chew proof cord (squirrels got my old one).
Response from BirdfyOct 11, 2026
Hi Lisa, Thank you so much for your kind words! We're thrilled to hear that our team was able to escalate and resolve your case quickly. We know how frustrating it can be when wildlife gets a little too curious with equipment, so we hope the new solar panel with the chew-proof cord keeps those squirrels at bay for good! If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Best regards, Birdfy Team



