Christina
Love the products
Absolutely love the products. They're super easy to use and user friendly. We currently have 3 devices and looking to add the birdbath one next!!

In 2020, Birdfy took flight to make birdwatching fun and easy for everyone! With a foundation in smart camera tech, we brought backyard birds straight to your device. As a sub-brand of Netvue Technologies, we used over 20 years of experience in smart home gear to create our first hit - the Birdfy Feeder. Now, we’ve expanded into feeders, birdhouses, and more, all designed to enhance your birdwatching experience by making it easy to spot, identify, and share those special moments.
Birdfy (birdfy.com) has 1,598 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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1,598 approved reviews, newest moderated first
Christina
Absolutely love the products. They're super easy to use and user friendly. We currently have 3 devices and looking to add the birdbath one next!!
Cindy
I absolutely love Birdfy! I have two of their feeders and their dual camera birdhouse. They literally have the best customer service who will work with you if you have any issues. So many people have seen my stories on social media of my feet are in house and I can’t count on both hands How many people have inquired and ended up buying either the feeder or house. I have my eye on the birdbath next.
Wenjia X.
We have had the Birdfy feeder for a year now, and it has been a joy to see the multitude of birds visit. The feeder does a great job of notifying me on the App - we just got the Birdhouse!
Chris F.
I echo what many other legitimate users have said. This thing worked for maybe a day then quit charging, quit connecting and quit detecting motion. Their overseas tech support pointed a finger at every aspect of my setup and not their junk product. I tried numerous SSID Wi-Fi bands, 2.4Ghz only, charged via a wall charger, put the unit right next to my router. When it did connect, the live view was all black and no motion detected. It’s just garbage. I spend hours and over a week back and forth with tech support for them to finally offer a refund and within an hour they inbound and locked my device. So now it’s a metal bird feeder with a locked camera paper weight. You can’t leave any negative reviews on their own website. They filter everything. On Amazon, “Amazon has noticed unusual reviewing activity on this product. Due to this activity, we have limited this product to verified purchase reviews.“ this means most positive reviews are likely fake and this is just a Chinese shill company operating under a US business license selling garbage products to unsuspecting customers. Stay away.
Response from BirdfyJul 2, 2025
Hi there, this is Birdfy Support at your service. Apologize for the inconvenience. Your order has been fully refunded. If there are any other concerns or questions you have, please don't hesitate to contact our customer service live chat directly for help!
Paul
This was a gift and although I was very excited to receive and use it in principle, this feeling soon passed and unfortunately it’s back in its box and very unlikely to be seen again. I won’t bother to list my reasons as I’ve wasted enough time with it and only wish to warn others and suggest they look at alternatives to this expensive failure. It is only due to politeness towards the gift giver that I haven’t asked for the receipt in order to get rid of it. Edited on 03-07-25 to add; Birdfy seem to be demanding my private telephone number in order to recognise my review as genuine, I will not be providing this information but it does make me feel that my refusal to give it will allow them to dump this feedback and resolve this issue by making it just disappear.
Response from BirdfyJul 2, 2025
Hi there, this is Birdfy Support at your service. Thank you for providing the information. We will contact you via email to resolve the issue.
Gordon L.
I wish there was a zero star option. This was a Birthday gift. I am tech savvy, and spent HOURS trying to get this garbage app to connect and work - WHAT A JOKE! I actually returned one thinking that I just was just unfortunate and got a lemon - both units were complete lemons! Unfortunately, based on the concept and my belief that it would work I also purchased one for my mother in law for a gift and am (knowing what a nightmare these things are) am now not going to give it to her. I feel like their customer service department blames their piece of crap equipment on their customers - it is somehow my fault this does not work. AWFUL EXPERIENCE!!!!
Response from BirdfyJun 26, 2025
Hi there, this is Birdfy Support at your service. Apologize for the inconvenience. For us to better assist you, would you please inform us of your camera ID and email address? We will check the support status and follow up on it for you immediately.
Jenny L.
I just got the Birdfy Smart Bird Bath and I love it! I highly recommend it to anyone that loves the birds! It really elevates the bird watching experience
None Y.
most here giving 5 stars have to be the company giving self reviews! For one you have to charge the camera for 14 hours before you can use it so the guy saying he used it right away is a liar! their customer support is terrible! This is a crappy Chinese company that is ripping off Americans just like all the rest probably spying on you as well! America should have never done business with a communist POS country like China in the first place! from now on if it's from China I will pass it buy! No more Chinese crap for me they can keep it! You can not trust China!
Response from BirdfyJun 6, 2025
Hi there, this is Birdfy Support at your service. Apologize for the inconvenience. For us to better assist you, would you please inform us of your camera ID and email address? We will check the support status and follow up on it for you immediately.