BirdfyReviews of birdfy.com

Response from BirdfyMar 4, 2026

Hi Lynn, Thank you so much for your wonderful feedback and for sharing your bird-watching experience with us! We're so happy to hear that you and the birds are enjoying the feeder! We're sorry to hear about the cord — those sneaky little critters can certainly cause some mischief! Great thinking on upgrading to the chew-proof cord — we hope it does the trick and keeps everything running smoothly for you! If you ever need any assistance or have any questions, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Warm regards, Birdfy

Response from BirdfyMar 4, 2026

Hi Robert, Thank you for your kind words! We're so glad to hear that your order arrived quickly and at a great price — that's exactly the experience we strive to deliver for every customer! We hope you enjoy your Birdfy product and that it brings you many wonderful bird-watching moments. If you ever need any assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always happy to help! Warm regards, Birdfy

Response from BirdfyMar 4, 2026

Hi Shannon, Thank you for your wonderful feedback and your continued support — it truly means the world to us! We hope each feeder brings you endless joy and amazing bird-watching moments. If you ever need anything, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching! 🐦 Warm regards, Birdfy

Response from BirdfyMar 4, 2026

Hi Sharon, Thank you so much for your wonderful review! We're absolutely thrilled to hear that you've had such a great experience with our customer service team — that truly means the world to us! It's fantastic to know that you're enjoying both the Birdfy bird feeder and hummingbird feeder. We put a lot of care into designing products that bring joy to bird lovers like yourself, and hearing feedback like yours makes it all worthwhile! We hope you continue to enjoy many beautiful bird-watching moments. If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦 Warm regards, Birdfy

Response from BirdfyMar 2, 2026

Hi Brenda, Thank you so much for your kind words! We're so glad our customer service team was able to help you get your feeder connected to WiFi. Patience and clear guidance are things we truly pride ourselves on, so it's wonderful to hear that came through! If you ever need any further assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help. Happy bird watching! Regards, Birdfy

Response from BirdfyMar 4, 2026

Hi Kenneth We apologize for the frustration this situation has caused. That’s certainly not the experience we want anyone to have. We truly want to make this right for you. I’ll be sending you a follow-up email shortly so we can look into the details together and work toward resolving this as quickly as possible. Thank you for bringing this to our attention, and we appreciate the opportunity to make this right. If you want real time assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Regards, Birdfy

Response from BirdfyMar 2, 2026

Hi Benjamin, Thank you so much for your kind words! We're thrilled to hear that your experience with us was so smooth and straightforward. Making every interaction easy and enjoyable for our customers is something we truly care about. This really means a lot to us! If you ever need any assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help. Happy bird watching! 🐦 Regards, Birdfy

Response from BirdfyMar 2, 2026

Hi LaDonna, Thank you so much for this incredibly detailed and thoughtful feedback! We're thrilled to hear that the Birdfy Rookie has been such a great addition to your setup and that the pairing process was so smooth. We love that you highlighted the strap mounting method — that's a great tip for other users who want the flexibility to move their feeder around! It's also wonderful to know that the camera quality, AI identification, and no-subscription feature are hitting the mark for you. If you ever have any questions or need assistance, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help. Happy bird watching! Regards, Birdfy