BirdfyReviews of birdfy.com

Response from BirdfyMar 28, 2026

Hi Stucker, Thank you so much for sharing your experience! We love hearing that you and your family are enjoying watching the birds — and it sounds like you're getting quite the variety of visitors at your feeder! We're sorry to hear that a determined squirrel got the better of your perch! We appreciate you sticking with us and ordering a replacement. If you ever need any further assistance, please don't hesitate to reach out — we're always happy to help! Regards, Birdfy

Response from BirdfyMar 28, 2026

Hi, Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration this situation has caused. This is not the experience we want for you, and we genuinely want to make this right. Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at [email protected], or by phone at 866-749-0567 (available for US customers, 9 AM–6 PM EST). This will allow us to look into the issue and work toward a solution as quickly as possible. Our team will be happy to guide you through the next steps. Your satisfaction is very important to us, and we truly appreciate your patience. Kind regards, Birdfy

Response from BirdfyMar 27, 2026

Hi Jim, Thank you so much for sharing your experience! 😊 We love how you discovered Birdfy—what a great story! We’re glad our team could help with the placement, and it’s wonderful to hear your backyard is now full of bird activity. Enjoy those clear 4K views and peaceful moments with your feathered visitors! We truly appreciate your support and are always here if you need anything. Regards, Birdfy

Response from BirdfyMar 28, 2026

Hi Thomas, We’re very sorry to hear that you still haven’t received your purchase. This is not the experience we want for you. Please know that we truly want to make this right. We will be sending you a follow-up email shortly so we can look into this further and assist you as quickly as possible. Thank you for your patience, and we’ll take care of this together. Regards, Birdfy

Response from BirdfyMar 27, 2026

Hi Stacey, Thank you so much for your kind words! We’re truly delighted to hear how much you’re enjoying your Birdfy and the special moments it brings. As for the squirrels, we completely understand. They can be quite clever! You might try placing the feeder a bit farther from jumping points or using a squirrel guard to help keep them away. We really appreciate you taking the time to share your experience. If you ever need any assistance, we’re always here for you. Enjoy every birdwatching moment! Regards, Birdfy

Response from BirdfyMar 27, 2026

Hi George, Thank you for your feedback! We're sorry to hear the squirrels have been giving you trouble. They can be quite persistent little creatures! Great thinking on ordering the metal seed guard. It's much more durable and should do the trick! We hope you enjoy watching the birds in peace once it arrives. If you need any help or have any questions, don't hesitate to reach out. Happy bird watching! 🐦 Regards, Birdfy

Response from BirdfyMar 27, 2026

Hi Jon, Thank you so much for your wonderful feedback! We're so glad our team was able to make the experience smooth and enjoyable for you. You deserve to feel like a VIP every step of the way! If you ever need any help with your Birdfy, don't hesitate to reach out. Happy bird watching! 🐦 Regards, Birdfy

Response from BirdfyMar 27, 2026

Hi Greg, Thank you for your feedback! We love your excitement — we think you're going to absolutely love your Birdfy! 🐦 If you have any questions while you're waiting or once it arrives, don't hesitate to reach out. We're here to help every step of the way. Happy bird watching! Regards, Birdfy