Ian B.
Junk
At least 90% of them don’t work but they still take your money! Rip off!
Bird is a dockless scooter-share company based in Santa Monica, California.
Bird (bird.co) has 386 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 355 reviews with 1 star · Clear filters
Ian B.
At least 90% of them don’t work but they still take your money! Rip off!
Matteo L.
Just had an awful experience. I have used 15+ different of these kind of apps, and yesterday while on a bird bicycle in barcelona it wouldn't let me park anywhere, it said I was not on a bicycle parking spot. I recorded my screen and desperately tried to reach support but impossible to contact with them, their ai bot just asking me to repharse the issue. I had to leave the bicycle as I had a meeting wondering what would happen. they charged me 15 euros before it auto locked, and then offered me 5 euros credit. Their support kept sending the same canned answer that if I already got the 5 euro credit I should go and check it under xyz tab, basically, we charged you a lot and we dont care.
STEPHANIE PASCALE ALBERTINE H.
Déjà des forfait incompréhensible, on vous parle d'illimité mais ce n'est pas de l'illimité. Leur site joue sur les mots, résultat des dépassements facturés à prix d'or. Dès que vous scanner une trottinette cela s'enclenche alors que vous ne roulez pas, le bouton pause sur le téléphone ne fonctionne pas. La trottinette s'arrête au bout d'un moment mais on continue de payer, impossible mettre fin de suite à la location, il faut conduire la trottinette à pied jusqu'à un point de stationnement répertorié et pendant ce temps on paie, alors qu'on marche à cote de la trottinette!!!!! un scandale!!! On pense pas à faire de réclamation de suite et au soir quand on veut le faire on nous demande le numéro d'identification de la trottinette!!! elle est forcement dans l'application mais on ne vous la donne pas donc vous ne pouvez pas valider votre réclamation
Pete De A.
Tried to park the bird scooter in 5 different "approved" parking spots. Bird refused to allow me to end the ride. Bird SUCKS!
Jay
App is ridiculously buggy and pricing is confusing and expensive. Paid US45 to walk it half a mile because it would not allow me to end the ride and was malfunctioning constantly. Try reporting an issue - good luck. Issues with reporting issues - app doesn’t allow most functions it purports to have. Total ripoff and support is non-existant. Beware of this enterprise and resent scooters from a reputable dealer.
Mark A.
One star is far too many! My daughter and I used them occasionally in Feurteventura we would’ve been cheaper using taxis and safer, I have complained about the cost but no response! My advice:- get a taxi or walk!!!
Håkon K.
Betalte for 3 dagers pass også måtte jeg oppgi diverse informasjon og legitimasjon som ikke gikk igjennom og fikk derfor ikke brukt el-sparkesykkelen og fikk heller ikke pengene tilbake.
Mark D.
Bird out of Cascais awful experience. Bikes that don’t work or unlock. One bike cut my daughter s hand because of poor maintenance. Pricing predatory vs Bolt, Lime. Just awful. Walk!