BirdReviews of bird.co

I got double punished by availing the promo gimmicks, no upfront info while subscribing for a promo. I bought a 5 rides $5 each 30 minutes promo but ended up paying for the trip. Details on the restrictions are not displayed on the Pass Benefits card, they hide it inside and confuse the subscribers. I have used it for the first time and had a worst experience. Don’t deserve a single star.

on 16 june 2022 i try to use bird scooter by bad luck. they charged me 29.99 as i already stop ride. when i try to open ticket on app app now allowed me to open. when i see inside the app even now show money detail will taken by my paypal account. they stone money form your account please be ware them stay away .

Yesterday in Rome Italy, June 13 2022, I was using the bird app. After a 5 minute drive and parked well outside the red line next to numerous of other bird scooters the app kept telling me I was parked in a no parking zone. Meaning while I was well outside the redline. I drove around the different spots where other birds were parked and had the same issue. 20 minutes later I called the company and had them end my ride. Apparently something was wrong with the app and GPS coordination, anywhere you parked in Rome you were in the wrong location.

I was trying to get a bird escooter to try to use for my daily commute to work and when ,the gave me the worst time ever. Frustrating that it doesn't work for PayPal but the app says it does. Just conflicting and downright upsetting. I even tried my cashapp card ,where it the from my card ,it took about four days to get reimbursed with just sorry to inconvenience you cookie cutting message, just so unbelievable and not professional at all. First of all I wanted to use the scooters as a means to be better motivated and mobile, because l have some health problems which because this incident, gave me two heart attacks just after not being able to use their so called "easy to use platform "just about cost me my life. They reimbursed me ,but that's not what I was looking for, I wanted to be able to use it to see if it good enough to help me get around better,because I'm getting older,it was just so stressful that I haven't tried since then, also I am still recovering from my cardiovascular issues now to boot,I blame bird ride of Phoenix, I would to one else, don't do it's a ripoff ,a bad thing to tryouts...

Me han cobrado el abono y el desbloqueo, pero la app es terrible. Finalmente no he podido utilizarlo. Estafa.

The ride was fine and works as stated, no issues there. But I'm giving a negative review due to the way they have the app created to where locking the scooter will not pause the meter of the ride and instead you have to end the ride and start over. SO what's the use of having the lock button on the app?? The app should also sense that the scooter is not moving to for a certain frame to where the ride will auto end to safeguard end riders of further billing. For a mile ride ended up almost $60. Worst than a taxi or Uber.

Bad The GPS on the BIRD sad wrong - so er couldn’t park it right - and it costed us so many money… not good enough. Take LIME instead

The second time in San Diego and how quickly I am now reminded of how useless this company is. I told my kids about all the fun we were going to have riding around the city. But same as last time this fun is quickly cut short because of the issues trying to reload credit. This happened last time. There’s plenty of money on the card attached to my account but it continues to reject payment. Very frustrating and very disappointing for my family. It’s time to try another company. I rate this brand 1 star at best