BirdReviews of bird.co

Crap...won't let u park stop even though I was in a parking zone and it keeps clocking up the money..avoid

I wish I could put less than 1 star. First time to ever use one, and had many issues with the scooters not working. Also they make you pay for a card up front. After the fiasco of actually trying these out, I was charged with 11 transactions totaling over $100 for less than an hour ride. When contacting Bird.co, I was told they couldn't find my account. What a joke of a company. Currently disputing ALL charges and will NEVER use again.

Alleen maar problemen met deze fiets, na 5 weken dat ik de fiets nieuw had gekocht was de ondersteuning al kapot. Een week geleden viel mijn bel er zomaar af en nu zit er ook nog eens een watervlek in het schermpje van de fiets dus kan ik niet meer zien hoeveel procent hij heeft en hoe hard ik ga. De hele fiets kan totaal niet tegen water want alles gaat ook roesten. Totaal geen aanrader dus. Spijt

Really disappointed, scoter didn’t work properly and kept taking money out of my account after I left it someone, disgusted in how difficult it was to start the operation of it to work to obit only be let down but waste money on it to not even get to ride it.

It is more expensive than an actual Uber, terrible experience

Service ist leider sehr schlecht. Ein Scooter liegt im Flussbett, noch neben dem Wasser. Ich melde dies, mit Standort, Foto, Beschreibung usw... als Antwort bekomme ich ein Standartmail mit der Bitte um weitere Infos...WTF? Sollen Sie doch froh sein dass ihnen jemand das meldet bevor der Regen kommt und der Scooter überflutet wird und kaputt geht und dabei noch die Umwelt verschmutzt. Das geht echt gar nicht. Unfähiger Laden!

I unlocked a scooter and wanted to do a joint ride (group ride) with my husband which was marketed in the app. There were multiple scooters at my location but each time i scanned the second scooter, the app said i couldn't add another rider. I spent 5 minutes trying the other scooters to no avail, meanwhile, paying for the one i had already unlocked! We wasted 5-10 minutes trying to get a second scooter and in the end had to use a different companies scooter! It was beam. Ive since tried to email bird to let them know of my issue and get a credit for my wasted 5 minutes and i keep getting automated replies which have not answered my question! They put a name at the end of the email making you think you have been conversing with a person but itsclearly a robot seeing as they are clearly not reading the content of the email and answering the actual problem! The replies that come back are clearly automated! So i would avoid bird and use beam instead! They have much better customer service if you have a problem. They also allow group rides much more easily than bird.

Bad step, worse app and service never rent this