Dylan B.
Incredible experience
Incredible experience, instead of paying 3€ for an Uber, I ended up paying 7€ for Bird to leave it 20 minutes away by walk from my home. Keep up the excellent user experience.
Bird is a dockless scooter-share company based in Santa Monica, California.
Bird (bird.co) has 386 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 355 reviews with 1 star · Clear filters
Dylan B.
Incredible experience, instead of paying 3€ for an Uber, I ended up paying 7€ for Bird to leave it 20 minutes away by walk from my home. Keep up the excellent user experience.
Jonathan E.
I'm suing Bird for theft by deception. It wouldn't let me end the ride. I tried to park it in multipal locations where other birds where parked, finally took it back to where I got it and it still wouldn't let me end the ride then charged my debit card wayyyy too much money. Suing
Rob B.
Billing is complete trash Mystery charges appear days after you have used scooter. Stay sway from this company you probably need the walk anyway.
Thomas Van O.
Way to expensive
John M.
Don't use Bird, they make you load up $20.00 to use it and the god forbid you use it for 10 minutes they will automatically charge you another $20.00. I got booked $40 for using it a few minutes in downtown Jacksonville. Not worth it!!!!
Matteo R.
Mi hanno RUBATO 50 euro scrivendomi che avrei preso una fantomatica multa 10 mesi prima.. oltretutto in una data nella quale non avevo preso i loro mezzi, la corsa piu vicina era 9 giorni prima. Non sono riuscito a contattare nessuno del servizio clienti e ora mi hanno bannato l'account... LADRI!
Abed T.
I got charged 3.40 to just unlock scooter to find dead battery, they said can't refund ,gave me coupon 50 off next time.......its scam this company...do they think I am going to use them after this experience
Ron G.
Robert, I only did a trip to a restaurant and back, which was less the a mile away which is rough 5-6 min. Thus I did not have 3 trips and it makes no sense that the longest (12) min. unless the other 2 were wrong. So you tell me, bank flagged this on my card, as being hacked with over $50 of transaction - I am glad bird did not charging me all of those transaction but not the correct thing to do is is what I am asking - which is a refund on either both of $5 transactions or the $8 transaction. I appreciate you looking into this, I hope you can see my point of view - I went to a local baseball game, instead of eating at stadium - thought we get better food around the corner - instead of walking - lets jump on a scooter so we can eat not be rushed and get back to the game. I think I have spent more time explaining this to multiple people at bird — certainly will not be the first thing I think of doing next time — the friction bird causes between app and the customer service not quickly handling the transaction - is the difference