Bird is a dockless scooter-share company based in Santa Monica, California.
Bird (bird.co) has 386 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Excellent
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Showing 355 reviews with 1 star · Clear filters
alejandro rendueles M.
Pésimo te empieza a correr el tiempo y el patinete ni se quiera se enciende te pones a aparcarlo en un punto de parking y no te deja parar te dice que lo apartes en una p y cuando estás allí no te deja aparcarlo es una verdadera vergüenza que el Ayuntamiento de Gijón le permita a esta empresa seguir funcionando
Sherry L.
If I could give a 0 to this company in Calgary Alberta I would. Purchased a ride pass, got half way through my ride and the bike went totally manual and believe me what a work out! I had to pedal hard to return the bike to a drop zone and was 1 min late…charged me an extra $7. And try to talk to customer service good luck! Email the situation and pretty much get told nothing I can do as I used the remaining minutes….ya to get it back to drop zone! Explain again and no response. I usually use neuron but these were close so we decided to use the new company Bird, big mistake unless you wanna feel like you’re pulling a semi with a tricycle! As we know if you don’t return to a drop zone you get charged for that too! Unbelievable customer service! Bikes are trash ride and definitely wouldn’t suggest anyone to pay money for Bird. Grab a neuron believe me they may be outta the way at times but save the headache of Bird!
Ruben
Location trottinettes BIRD à Porto : - Véhicules en très mauvais état et pas uniquement le véhicule loué, sur le parking à trottinettes, elles avaient toutes l'air très abîmées ! - J'ai été facturé pour un trajet alors que le véhicule n'a pas fonctionné ! - Impossible de faire une réclamation ! A titre de comparaison, une réclamation chez le concurrent LIME donne automatiquement lieu à un remboursement ...
Steve F.
I sent a copy of my driver's license as proof of age to get senior discount twice and they asked me for two government documents to prove eligibility, I asked what 2 documents and they sent me the same response again. I don't know what kind of scam or discrimination they are running but just tell me what you need and I would have provided it. I uninstalled their app and will talk to our Mayor about the bad service provider that they are forcing on us.
Paolo C.
Ich bin leidenschaftlicher Vespafahrer. Letzte Woche habe ich feststellen müssen, dass 3 bird Fahrräder sich verkeilt haben und auf meine Vespa gefallen sind und folgenden Schaden angerichtet haben: 1) Beschädigung der Karosserie 2) Riss im neuen Ledersattel. Auf meine Intervention bei dieser Firma wurde ich leider allein gelassen und somit muss ich für den Schaden selbst aufkommen. Fazit: Scheissfirma. Nicht zu empfehlen.
Sharon C.
They are very dangerous and bird offers no help
Pascal F.
Ik heb mij vorig seizoen een Bird bike gekocht. Ik reed intussen een +- 180 km met de fiets. Opeens vertrok ik voor een rit op en af naar het voetbalveld en had 85% batterijcapaciteit. Na ongeveer 1 km had ik nog slechts 42% en tegen dat ik thuis kwam had ik echter nog 12% . Fiets binnen gebracht met de vraag wat het probleem is. Blijkt dat de batterij stuk is deze is nu bijna 2 maand bij de hersteller maar nog geen verdere info gekregen dan dat de batterij stuk is. mijns inziens een verkeerde aankoop.
Jake
Does not work for Samsung, had to review the rules of the city over and over and over again and was not able to start a ride. The person I was with had no problem with their Apple phones. Ridiculous.