BirchboxReviews of birchbox.com

I always love what I get in my box. It's like Christmas monthly!

I am fairly unfamiliar with beauty products and Birchbox has allowed me to sample tons of products in both sample and full sizes in order to best make informed decisions. They also have a large variety of products for sale, and have a points system where you can earn discounts in their store. Overall I'm glad I decided to go with Birchbox over other companies and will continue to purchase from them.

I love the samples I love the company. I think BIRCHBOX is the epitome of stylish and fun. I look forward to it every month!

I still have never received the replacement lipstick from my 1st box even though I recieved an e-mail stating that it is in the way. I am thinking of canceling. iPsy is so much better.

LOVE BIRCHBOX!

I canceled an order 12/1, was promised my $99 refund in 3-5 days. Today is 12/11, still don't have my refund. I contacted them to ask about refund by email, waited 24 hours or more, Aces are supposed to be handled first. Still no response. Asked for a phone call, that request was canceled. I Used to love BB, but I am through with their terrible customer service, sending me wrong products and not offering any other way to contact them other than online. I will be going to my bank on 12/14 and filing for my refund through them and will never use BB again.

I wasn't sure what to expect but I absolutely love getting my Birchbox every month and I thoroughly enjoy trying all the samples so then I can make an educated decision on what full-size products to buy.

My daughter signed me up for 3 months last year. I liked it so much I purchased a yearly subscription and a few other items. I quickly be a member of the Aces Club. Unfortunately, since then, I have not been able to take advantage of any of the perks promised to me. On several occasions the bonus shop is sold out of items and the only thing they send is 2 small samples. Yes they are nice but I expected and was promised so much more. I have placed orders and went to the bonus shop to get a free gift, the first time they just didn't send it and when I called them about it they sent me two more little samples instead of the lovely full size body wash I was supposed to get with my perfume purchase. Another time they didn't send my bonus samples at all. I have not been offered the free 2 day shipping until this most recent order, in which they confirmed my 2 day shipping, but then sent it ground. I first received an email saying it would be here on December 1st, then today it suddenly changed and was sent ground and will not get here until December 4th. I placed a very large order and gave 3 gift subscriptions and now I am concerned my friends will be as frustrated as I am.