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Birchbox Reviews | Read Customer Reviews of birchbox.com

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Beauty & Well-being
Cosmetics & Makeup
Birchbox

BirchboxReviews of birchbox.com

3.81,133 reviews
Cosmetics & Makeup

Birchbox3.8

Reviews1,133 About Contact

Overall score

3.8 out of 5

Average

Average of 1,133 reviews

Distribution

5★52%
4★17%
3★10%
2★3%
1★18%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

birchbox.com
[email protected]

About Birchbox

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!

Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: birchbox.com
Website: birchbox.com
Category: Cosmetics & Makeup
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 19% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Birchbox reviews

1,133 approved reviews, newest moderated first

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Zelma
Dec 18, 2015
very nice
love birchbox just wish there were bigger products
Report
Betty
Dec 18, 2015
Outstanding Customer Service
Resolved my issue right away!
Report
Melissa B.
Dec 18, 2015
Absolutely love Birchbox
Love Birchbox!!
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RG
Dec 18, 2015
Great
Thanks. Great service.
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Lori N.
Dec 18, 2015
Not so impressed
I have never subscribed to Anything and was excited to try new make up brands before wasting money on products I end up buying and not liking. However, every month seems to be the same thing. Always a dry shampoo, lip gloss, face cleaner/moisturizer. Would like to see more variety of products and brands we would be more apt to buy.
Response from BirchboxDec 21, 2015
So sorry for the disappointment, Lori! Would you mind reaching out to us at [email protected]? We'd love to help update your profile and mix up the types of products you're receiving. :)
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Kaitlyn C.
Dec 18, 2015
one of the best subscription services
I have been loving birchbox since the day I started. I have a few but the part that makes them stand out is their shop. And how reviewing products gives you points which turns into cash! Plus the more you buy the more points and more cash to spend. They give samples of products that are just released and very sought after plus other brands that aren't as well know. And all of the samples are always avaliable full size in their store so you don't have to go looking for it somewhere else.
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Katie R.
Dec 18, 2015
Great boxes.
I love Birchbox!
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Lauryn S.
Dec 18, 2015
Best offer ever!!
This is one of the best things I have ever ordered! Every month comes a cute little box with samples to try. It's like having a birthday or Christmas every month.
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