Anonymous
Very responsive
Excellent product and quick responsive customer service.

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Anonymous
Excellent product and quick responsive customer service.
Ronna R.
Once I filled out my profile when signing up, I haven't recieved one sample that I haven't used! I love that I could customize my box and not get a bunch of samples that I would never use.
Dawn M.
A few ups and downs with delivery but customer service always helps and quickly!
Lori W.
Birchbox is a good service for someone that likes to experiment. They send a lot of color and products that seem ment for younger people (teens or 20-somethings). In my mid-thirties, I do not experiment as much anymore so I rarely use what is sent other than to try it out once or twice. Overall, I would recommend this to someone young but would not recommend this for everyone.
Response from BirchboxDec 21, 2015
Thanks for taking the time to review us, Lori! I'm sorry to hear the colors and products weren't the right fit for you. If there's anything we can do or check on for you, please let us know! You can reach us at [email protected]. :)
miya P.
It's not bad at all. But need little bit luck? To get good selection
Response from BirchboxDec 21, 2015
Thanks for taking the time to review us, Miya! If you'd like any assistance with your selections, please don't hesitate to reach out at [email protected]. :)
Victoria M.
Easy to understand, amazing products, and trustworthy. Never had problems.
JANA B.
I love the prodects that I got. I ordered them because I revived them in the mail the month before and loved them. I would most definitely recommend this to people.
KENDRA B.
After ordering a couple of items from birchbox, I patiently awaited for my package. Unfortunately it never showed up. I spoke with UPS and all they could say was that they had no idea what happened to my package. So I contacted birchbox and they fixed the problem within 24 hours. They shipped me another package I am greatful that it was taken care of right away. I definitely did not get the run around like I did with UPS!