Monica L.
Format changed -not for better
Loved getting to try products. Used to be much better though: higher end products, larger and more samples. More of what I could use. Felt new format provided inferior choices,

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Monica L.
Loved getting to try products. Used to be much better though: higher end products, larger and more samples. More of what I could use. Felt new format provided inferior choices,
Samantha
It was beautifully packaged, everything was in great shape, it was things I would use
Sherri
Just wasn’t worth the $25
Response from BirchboxJul 26, 2024
Hi Sherri — we’re sorry to hear your Beauty Box didn’t meet your expectations! We have recently started including up to two full size items in each monthly Beauty Box amongst the other samples, but we are sorry to hear the box you received missed the mark. If you have any concerns about any of the six items you received, please reach out to our support team—they’re here to help. Wishing you all the best and hoping we can have the opportunity to impress you in the future!
Stephanie
Great items that are useful and fun to try!! I have found many that have become staples!! Thank you.
Emily
This is a great site. The service is excellent and the value of the monthly boxes is top notch
MNGirl
I really enjoy the types of products I have gotten.
Stephani
The most recent box that I received for July/24 was definitely worth my membership.there were quite a few great deluxe samples. Very Happy!
Nick
I bought a Birchbox Subscription as a gift to my wife a few months ago, and she absolutely loves it. It was supposed to be for 3 months, but we've continued to renew due to the quality and service. I had to reach out to their support team once to update the email on the account and they were so quick and accommodating. Highly recommend!