Birchbox Reviews | Read Customer Reviews of birchbox.com

Birchbox Reviews | Read Customer Reviews of birchbox.com

Birchbox reviews

1,133 approved reviews, newest moderated first

Carey
Jul 29, 2024
I like the products but don't always…
I like the products but don't always recieve my selections.
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BUTLER, P.
Jul 29, 2024
Loved the whole box!
Loved the whole box!
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Tracy M.
Jul 29, 2024
Love my Birchboxes.
Love my Birchboxes.
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Barbara
Jul 29, 2024
I remember when birch box started… it…
I remember when birch box started… it was way better back then… better boxes and more products
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Lee Anne O.
Jul 29, 2024
better than before but still needs work
I liked being able to customize the whole box now but two months in a row I did not get the full sized product I picked. while the June product was an appropriate replacement in July I did not get the Sunday Riley CEO moisturizer and its replacement and the e tra product were disappointing.
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Holli W.
Jul 29, 2024
Really enjoyed the picks this month!
Really enjoyed the picks this month!
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Lynne
Jul 29, 2024
Long time member
I love trying new products and I like getting to choose what's in the box. I wish there was more of a description under each choice, especially for the makeup choices. I miss the product description cards that used to come with the boxes.
Response from BirchboxAug 14, 2024
Thank you so much for this valuable and thoughtful feedback! With full customization available for every member, which allows for endless combinations each month, it’s been a bit trickier to include description cards. However, we absolutely hear you and are working on better ways to ensure customers can learn about all the products in their boxes and get the most out of them! For now, this information is available in the “Monthly Boxes” section of your account when logged in. We hope to make this information even more accessible shortly. Again, we truly appreciate your kind review and are thrilled to hear that you’re enjoying your boxes 🌟
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Zelda T.
Jul 29, 2024
Not enough full size products
The full size products I did receive were good products, but I mostly received samples instead if full size products. It just wasn't worth the money to me to get a bunch of sample size items to clutter things up.
Response from BirchboxAug 14, 2024
Thank you so much for taking the time to provide your thoughtful feedback! To provide a bit of clarity, each monthly Beauty Box includes a mix of sample-sized, travel-sized, and even full-sized products. Our hope at Birchbox is to make it easy to help you try out new makeup trends, discover exciting brands, and find your next favorite product. We’re excited to let you know that customers now have the option to include up to two full-size items in the box, along with other samples. With our customization feature, you can select the products and sizes that best suit your needs. We truly hope we’ll have the chance to win you back in the future!
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