Catherine
Speedy and courtious
Regardless of the amount or size of items purchased, my deliveries always come quick!

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!
Birchbox (birchbox.com) has 1,133 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Catherine
Regardless of the amount or size of items purchased, my deliveries always come quick!
Heather H.
I love my birch box subscription. I wish there were more ways to obtain credits, but otherwise I am not complaining!
A Raeline P.
Birchbox is a great service. I love the point system. And i like the quality of the samples.
Wendy F.
The sample boxes have a theme but although Birchbox claims your box can be customized, normally it doesn't turn out that way. I have had two or three boxes that might have 3/5 of the samples featured on their preview videos, etc. There are times duplicate products are put in the boxes which means for 2-3 months, you may get similar products. Would love an option to reject certain items for something else ie; lip glosses, black eyeliner, dry shampoo.
Response from BirchboxJun 10, 2015
Thanks for the review, Wendy! So sorry to hear you haven't been loving your samples, and you should never be receiving duplicates. Would you mind sending us an email at [email protected]? We'd love to take care of this for you!
Miller
I thoroughly enjoy my box each month. I have discovered many new products that I adore! I have only experienced superb customer service. I am quite impressed with Birchbox and would recommend to anyone in a heartbeat.
Kate K.
I absolutely love Birchbox, both the monthly box and the shop. It is always my first choice for purchasing products. The reviews are so helpful and it is fun to accrue points I can use for shopping :) Also your customer service is stellar. I have always been more than satisfied. I would agreed with some of the other reviewers that there can be too many lotions/shampoos and not enough cosmetics, but overall I'm happy!
Abby H.
Best reward system of any sample box/monthly subscription that I know of. But when I originally signed up there seemed to be more of a focus on cosmetics and now it's haircare, skincare, things like that. So I miss there being more cosmetics in my box.
Response from BirchboxJun 10, 2015
So glad to hear you've been enjoying our Points Program, Abby! We'd love to go over your Beauty Profile and help you receive more cosmetics. Just send us an email at [email protected]!
Stephanie R.
I have been a Birchbox customer for 2+ years and I can't even explain the excitement I experience when the monthly box arrives. I immediately have to open it to see what treasures I received and I have liked a lot of them. I have purchased Birchbox exclusives and have never been disappointed. That being said, I still intended to cancel my yearly membership this year (except it auto billed and now I'm on the hook for another full year - which is a little frustrating.) So if I enjoy receiving the samples and I purchase full sized products- why would I cancel? Because sadly, I have noticed my monthly samples are getting repetitive and more and more lotion-driven. Every month, it seems like there is at least one sample, I have received in the past, that one brand that I don't care for- but always seems to be present, or a lotion for your face, a lotion for your body and a lotion for your eyes all in the same box. I've enjoyed my Birchbox membership, but a girl only needs so many tiny lotions.
Response from BirchboxJun 10, 2015
Thank you for the review, Stephanie! So sorry to hear we've been overloading you with lotions. Would you mind sending us an email at [email protected]? We'd love to go over the Beauty Profile with you and make sure you receive things you love!