Kelli D.
Customer Service
The customer service is good, once you've waited entirely too long for someone to get back to you. Responses taking longer than 24 hours are no longer acceptable in our age of technology. Birchbox needs to address their issue of several day lag times in dealing with issues.
Response from BirchboxNov 12, 2015
Hi Kelli! I'm so sorry for the trouble you had getting in touch with us. Rest assured, we take this feedback very seriously and I have passed it along to our team. If we can help you in the meantime, please let us know!



