Nelson C.
Wasn't sure at first
Wasn't sure at first, but wow, it worked wonders for me. The sign-up bit was simple, and chatting with the doc online was straightforward and kind of comforting.

Biopreventative's mission is to make healthcare accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. Whether that includes weight loss, testosterone treatment, or any other treatment. With over 50 board certified physicians, and the top accredited 503A & 503B compounded pharmacies, We offer top quality telehealth care along with best in class client support, and a 30 day no questions asked refund policy.
biopreventative (biopreventative.com) has 152 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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152 approved reviews, newest moderated first
Nelson C.
Wasn't sure at first, but wow, it worked wonders for me. The sign-up bit was simple, and chatting with the doc online was straightforward and kind of comforting.
Katherine
so much is wrong. Let's start with the fact that do not tell you upfront that at a certain point, the price point goes up $149. Then when they ship that, they no longer include supplies. Then, they missed a shipment and instead of being on schedule, they are now sceduled to miss it very other month. You can't call anyone because customer sevices has a revolving number that does not pick up.
Juliana da F.
Edited on 5/4: On Monday the 29th, I made another call and successfully obtained a refund for my second purchase. Despite this, my refund request for the first purchase had not been acknowledged. After sending another email outlining the unclear refund policy and asserting my entitlement to a refund, they promptly refunded my initial purchase as well. Overall, my claim was resolved, but after a lot of calls and headache. However, the agents have always been very attentive and helpful to me! ————— On March 28th, I placed my initial order and, as per their refund policy, I am entitled to request a refund within the first 30 days, under the 'no-questions-asked 30-day refund policy for all new customers.' Moreover, to my surprise, I discovered that a second order has been charged to my account without any prior communication from their representatives. Contrary to what I was assured during the signup call, I expected to receive CONFIRMATION from a representative before any subsequent purchases were processed. I sent them an e-mail asking for a refund, called their contact number twice and was told that one of their supervisors would get back to me by the end of the day. As it was already 4:30 pm on Saturday and no one had called me, I decided to call them again and to my surprise again, the office is already closed. I just want my money back! Unfortunately, BioPreventative broke their word to me twice! I'm writing this so that what's happening to me doesn't happen to other people!!!
Response from biopreventativeMay 4, 2024
Hello Juliana, we apologize for the delay with your refund. We have fully processed your request at this time, please let us know if there’s anything else we can do to help assist you
Gary C.
I was skeptical about the treatment at first, but now I'm a believer.
Johnny B.
Ideal for my busy lifestyle. I could manage everything from my phone, and the treatment has been effective. Really pleased with how it's going.
Jordan A.
Signing up was hassle-free, the consultation was informative, and the treatment has been making a real difference. What's not to like?
Emile W.
BioPreventative's comprehensive approach to weigh loss has made the journey enjoyable and effective. I appreciate their attention to detail and commitment to their customers' success.
M.Kebd
Alejandra has been amazing through my entire experience with Biopreventative. She is thoughtful in responding, and genuinely seems to care about doing right for both company and me. Every time I have had a concern, if she cannot answer the question immediately, she finds out and contacts me with the answer. She takes ownership of my concern or question and works to find the right information. Give that woman a raise! 😉