Biopreventative's mission is to make healthcare accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. Whether that includes weight loss, testosterone treatment, or any other treatment. With over 50 board certified physicians, and the top accredited 503A & 503B compounded pharmacies, We offer top quality telehealth care along with best in class client support, and a 30 day no questions asked refund policy.
biopreventative (biopreventative.com) has 152 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
biopreventative.com
Website
biopreventative.com
Category
Hospital & Emergency
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 77% of reviews.
Latest
Most recent review: May 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Makes me sweat loads but no weight loss as yet and I'm a month in.
Response from biopreventativeApr 30, 2025
Hello Donna!
Thank you for sharing your experience. We're sorry to hear that you haven’t seen the results you were hoping for yet. Everyone's body responds differently, and sometimes it may take a little longer to notice significant changes.
For any side effects you're experiencing, such as excessive sweating, we strongly encourage you to reach out to your assigned provider for medical advice through our patient portal. We're here to support you every step of the way.
If you'd like more specific insight into your progress, please don’t hesitate to contact us at [email protected] or call us at 248-658-4952 so we can review your profile and assist you further.
Warm regards,
BioPreventative Team
JD
Juliana da F.
Refund request
Edited on 5/4:
On Monday the 29th, I made another call and successfully obtained a refund for my second purchase. Despite this, my refund request for the first purchase had not been acknowledged.
After sending another email outlining the unclear refund policy and asserting my entitlement to a refund, they promptly refunded my initial purchase as well.
Overall, my claim was resolved, but after a lot of calls and headache. However, the agents have always been very attentive and helpful to me!
—————
On March 28th, I placed my initial order and, as per their refund policy, I am entitled to request a refund within the first 30 days, under the 'no-questions-asked 30-day refund policy for all new customers.'
Moreover, to my surprise, I discovered that a second order has been charged to my account without any prior communication from their representatives. Contrary to what I was assured during the signup call, I expected to receive CONFIRMATION from a representative before any subsequent purchases were processed.
I sent them an e-mail asking for a refund, called their contact number twice and was told that one of their supervisors would get back to me by the end of the day. As it was already 4:30 pm on Saturday and no one had called me, I decided to call them again and to my surprise again, the office is already closed.
I just want my money back! Unfortunately, BioPreventative broke their word to me twice! I'm writing this so that what's happening to me doesn't happen to other people!!!
Response from biopreventativeMay 4, 2024
Hello Juliana, we apologize for the delay with your refund. We have fully processed your request at this time, please let us know if there’s anything else we can do to help assist you
GR
Gianluca R.
The medication was okay
The medication was okay, but I was hoping for better results.
Response from biopreventativeMar 15, 2024
Hi Gianluca,
We sincerely apologize for the inconvenience you've encountered..
We acknowledge the frustration this situation may have caused you, and we want to assure you that your concern is of utmost importance to us.
Thank you for your understanding, and please feel free to reach out if you have any further questions or concerns.
Best regards
NC
Naomi C.
Missing needles from the package…
Missing needles from the package delayed starting my medication, which was disappointing.
Response from biopreventativeMar 15, 2024
We are so sorry for any inconvenience this may have cause you Naomi!
PA
Pat
I had to reach out to the company to…
I had to reach out to the company to request my intake from to be sent to me.
Response from biopreventativeMar 11, 2024
We’re sorry for any inconvenience this may have caused you. We look forward to assisting you on your journey Pat!
HA
Habbit
I thought the Dr was ok
I thought the Dr was ok. I just prefer an in person experience when meeting a doctor for the first time.
Response from biopreventativeMar 9, 2024
Understandable Habbit, thank you for your feedback.
CO
Conway
The Semaglutide didn't fully meet my…
The Semaglutide didn't fully meet my expectations.
Response from biopreventativeMar 9, 2024
Thank you for your feedback Conway, we encourage you to stay on track and continue your treatment, as you raise your dosaging, you will start to see better and better results.
AD
Adam
Service was satisfactory for what it is.
Service was satisfactory for what it is.
Response from biopreventativeMar 9, 2024
Thank you for your feedback Adam, our promise to you is better service as we go along your treatment.
