Bioness Medical, Inc.Reviews of bionessmobility.com

Response from Bioness Medical, Inc.Apr 4, 2022

Hi Isaac - Thank you for taking the time to leave us this feedback, we appreciate hearing from our users directly. While we are pleased to hear about your positive experience with your device, we apologize for any frustrations you encountered during your experience with Bioness. If you ever have any questions, feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST.

Response from Bioness Medical, Inc.Mar 1, 2022

Hi Michelle - Getting used to the device and learning how to use it to its fullest potential can be an adjustment, but our representatives want to help as much as possible and answer all the questions you may have. Please reach us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions or concerns. We are here to support you.

Response from Bioness Medical, Inc.Feb 7, 2022

Hi Esther - Thank you for taking the time to leave us this comment. We are sorry to hear you have been having trouble syncing our device with the controller. We will have someone from the technical team reach out to you directly for additional assistance.

Response from Bioness Medical, Inc.Feb 7, 2022

Hi Dr. Mike F - Thanks for taking the time to write a review! We are so happy to hear that your representative has provided you with great care. We share your frustration in the lack of insurance companies' coverage on our devices, and promise that we are working as hard as possible to change their opinion. That being said, we are pleased that you still moved forward with our device and that your experience with our staff has been so positive thus far! We appreciate you sharing your thoughts on the app. We would be happy to have a Bioness representative reach out to you as soon as possible. In the meantime, please continue to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST with any immediate questions.

Response from Bioness Medical, Inc.Feb 7, 2022

Hi Christine - Thanks for taking the time to write a review! We are happy to hear that your representative has been helpful. Please reach out to us at 855.902.5252 Monday–Friday 7am–5pm PST if you have any questions. Wishing you continued health and success!

Response from Bioness Medical, Inc.Feb 7, 2022

Hi Phylis - Thank you for leaving us a review. We're happy to hear that you are having a positive experience with your representative, but understand that you are looking for a bit more in-person support on how to use your device to its fullest potential. We would be happy to have a Bioness representative reach out to you as soon as possible. In the meantime, please continue to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST with any immediate questions.

Response from Bioness Medical, Inc.Oct 25, 2021

Hi Ruth - Thanks for taking the time to write this review! We are happy to hear that you have had a positive experience with Bioness and that the device has helped with your foot drop. Please don't hesitate to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST if you have any questions.

Response from Bioness Medical, Inc.Oct 6, 2021

Hello Melissa - Thank you for leaving us with this feedback, as we greatly value hearing from our users. As you mentioned the devices can take some time to get used to. We will have your representative reach out to see if you might need any adjustments or additional support, but please feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST in the meantime.