Bioness Medical, Inc.Reviews of bionessmobility.com

Response from Bioness Medical, Inc.Aug 19, 2019

Hi Katherine - thanks for providing your feedback to us. We see that you have worked with your Bioness representative to resolve this issue. If there is anything we can do for you, please reach out to us. We are always happy to help. :-) Sincerely, The Bioness Web Marketing Team

Response from Bioness Medical, Inc.Jul 16, 2019

Hi Douglas - We are very sorry to hear that your L300 is not working for you any longer. We want to ensure the device works for you, and have forwarded this to your Bioness representative to resolve. In the meantime, if you have other concerns or questions, please reach out to us directly at 855.902.5252. Sincerely, The Bioness Web Marketing Team

Response from Bioness Medical, Inc.Jul 16, 2019

Hi Rebecca - Sorry to hear you were disappointed during your adjustment. We want to ensure that you receive proper fitting for device use. We are forwarding this to your Bioness Representative to resolve. If there is anything we can do in the meantime, please reach out to us. Sincerely, The Bioness Web Marketing Team

Response from Bioness Medical, Inc.May 7, 2019

Hi Britt - We are so sorry for your experience with communication. Please email us directly at [email protected] with your contact information to resolve. Sincerely, The Bioness Web Marketing Team

Response from Bioness Medical, Inc.May 1, 2019

Hi Amalia - thank you for making us aware of your concern. We apologize for the delay in resolving discrepancies with your husband's firmware. We will forward to the appropriate department for outreach. Sincerely, The Bioness Web Marketing Team

Response from Bioness Medical, Inc.Jan 17, 2019

Hi Thomas, We apologize for any inconvenience this has caused. Please understand, our representatives cover large territories, and are working as efficiently as possible to meet individual needs. We want to ensure that you receive the necessary programming for optimal treatment, and will forward your concern to the appropriate representative. If there is anything we can do in the mean time, please reach out to us. Thank you for being a Bioness customer. Sincerely, The Bioness Web Marketing Team

Response from Bioness Medical, Inc.Jan 18, 2019

Hi Marion, We are sorry about your experience with Bioness, and would like to solve it for you. Please contact us at 1.800.211.9136 and select option 2, and representative will assist you. Sincerely, The Bioness Web Marketing Team

Response from Bioness Medical, Inc.Jan 18, 2019

Hi Joel, We are very sorry to hear about your experience and would like to thank you for bringing this to our attention. It is important to us that our Bioness customers are more than satisfied and we would like the opportunity to resolve. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you and discuss this situation. Please give us a call at your earliest convenience. Sincerely, The Bioness Web Marketing Team ---------------------------- Update: Joel, we were able to review your account and see that this issue was already resolved. We are sorry the device didn't work out for you. Hopefully there are other ways you can treat your foot drop.