Bioness Medical, Inc.Reviews of bionessmobility.com

Response from Bioness Medical, Inc.Apr 4, 2022

Hi Patricia - Getting used to the device and learning how to use it to its fullest potential can be an adjustment, but our representatives want to help as much as possible and answer the questions you may have. Please reach us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions or concerns. We are here to support you.

Response from Bioness Medical, Inc.Feb 7, 2022

Hi Ina - Thank you for leaving us these comments and we are sorry to hear that you are having trouble with your Bioness device. The system is designed and intended to be worn directly against the skin which may be the reason you are having difficulties. We would be happy to have a Bioness representative reach out to you as soon as possible to provide any assistance with the app. In the meantime, please continue to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST with any immediate questions.

Response from Bioness Medical, Inc.Feb 7, 2022

Hi Rena - Getting used to the device and learning how to move with it can be an adjustment, but our representatives want to help as much as possible and answer all the questions you may have. Please reach us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions or concerns. We are here to support you.

Response from Bioness Medical, Inc.Nov 15, 2021

Hi Heather - Thank you for taking the time to leave us with this review, we always appreciate hearing from our users. For new users there is a conditioning period that gradually ramps up your usage of the device. We will have a Bioness representative reach out to you to ensure all of your questions are answered.

Response from Bioness Medical, Inc.Nov 15, 2021

Hi Victor - Thank you for leaving us with this review. We truly value hearing feedback form our users and we apologize for any inconvenience regarding your prescription. As a FDA regulated device, we are required to get a new prescription from your physician every year. We will have a Bioness member reach out directly to see if there might be anything we can do to make the process a bit easier on your end. Please feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST if you have any questions in the meantime.

Response from Bioness Medical, Inc.Aug 16, 2021

Hi Cassidy - Thank you for this review, we really value hearing from all of our users and apologize for any delay in communication. We will have a representative reach out to you to answer any questions you may have regarding your device. In the meantime, please do not hesitate to call us at 855.902.5252 Monday–Friday 7am–5pm PST.