Bioness Medical, Inc.Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
Showing 1,003 reviews with 5 stars · Clear filters
Samuel C.
Representatives friendly, professional, and eager to help, reaching out first and frequently, willing to help you tailor your experience with their product to produce the most effective results for you specifically.
Response from Bioness Medical, Inc.Jan 14, 2020
Hi Samuel - Thank you for your feedback about our team. We are happy to hear about your overall experience and are available any time you have a question. Sincerely, The Bioness Web Marketing Team
Connie S.
quality of neuromuscular device(s) is exceptional. Booklet explaining the operation of the device(s) is well done and understandable for what could be a complicated device. I am satisfied that it will help my ability to walk better although I have MS.
Response from Bioness Medical, Inc.Jan 14, 2020
Hi Connie - Thanks so much for writing your review. We appreciate your feedback on the User Guide, and are glad that it was helpful for you. Individuals with MS can greatly benefit from using the L300 Go. :-) Please don't hesitate to reach out to us if you have any questions or need assistance in the future. Sincerely, The Bioness Web Marketing Team
Catherine C.
I love bioness and the bioness team. They helped support, and encourage me along with my organization of funds, and financing. They were with me every step( mine being crooked) of the way. I felt I was part of the team. Great experience. Planning to buy my next bioness already.
Response from Bioness Medical, Inc.Jan 14, 2020
Hi Catherine - Thanks so much for taking the time to write this review. Our priority is to ensure that customers are educated about the product and are led throughout the process to obtain their device. We are thrilled to hear about your experience, and if you ever have any questions please reach out to us directly. Sincerely, The Bioness Web Marketing Team
Jennifer K.
My bioness device is absolutely great! I can even walk without my cane now. I am so thankful for this device. Everyone was great and such a big help in helping me get it. Your rep, Kristin Cummins is wonderful and was always there with any questions or concerns I had.
Response from Bioness Medical, Inc.Jan 14, 2020
Hi Jennifer - Thank you for taking the time to write a review. We are so glad to hear about your improvements and the help you received from our team. If you ever have any questions about your account or device, please reach out to us. Sincerely, The Bioness Web Marketing Team
Cenovia V.
AWESOME devices. All I had to do was go to therapy. The representative at Bioness did all the work. From submitting paperwork to the doctor for signature and submitting the signed script to my insurance company. After an appeal both devices were approved. The right hand device and left leg device will make my life a lot easier. Thank you.
Response from Bioness Medical, Inc.Jan 6, 2020
Hi Cenovia - Thanks so much for writing this review. We strive to ensure that our customers receive the best possible experience. If you ever have any questions about your account or device, please don't hesitate to reach out to us. Sincerely, The Bioness Web Marketing Team
Karen S.
All persons associated with buying this product were great. They still keep up with me on making sure the product is doing its job. They are always there for you whenever you need them
Response from Bioness Medical, Inc.Jan 6, 2020
Hi Karen - Thank you for taking the time to share this with us! We appreciate your feedback, and if there is anything we can do to assist with your account or device, please reach out to us. Sincerely, The Bioness Web Marketing Team
Sheila F.
I’m very pleased with my new L300 Go. I like that I don’t need the heel sensor and the device is nicely improved. Ronald made the trade-in process very simple and quick. Guy was very helpful and accommodating in setting up my new device. Joey in Technical Support has always been knowledgeable when I’ve had questions about my device.
Response from Bioness Medical, Inc.Dec 23, 2019
Hi Sheila - Thanks so much for taking the time to write this review. We are thrilled to hear that your process was simple and informative. Please don't hesitate to reach out to us if you ever have any questions about your account or device. Sincerely, The Bioness Web Marketing Team
Jayden C.
I love the L300 Go. Being able to walk barefoot and not have to worry about multiple parts is really nice. The only thing I don't like is how big and bright the indicator light is on it. It draws a lot more attention than I like when I'm walking around in shorts, which is all the time. Other than that, the company is always very responsive and easy to work with. Great customer service.
Response from Bioness Medical, Inc.Dec 23, 2019
Hi Jayden - Thanks so much for taking the time to write this review. We are glad to hear about your experience using the device and have noted your feedback about the indicator light. Please don't hesitate to reach out to us if you ever have any questions. We're here to help. Sincerely, The Bioness Web Marketing Team