Bioness Medical, Inc.Reviews of bionessmobility.com

4.31,541 reviews
Health Equipment
25103 Rye Canyon Loop, Valencia, California

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Bioness Medical, Inc.

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About Bioness Medical

Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us

Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: Bioness Medical, bionessmobility.com
Website: bionessmobility.com
Category: Health Equipment
Location: Valencia, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bioness Medical reviews

Showing 234 reviews with 4 stars · Clear filters

Lisa D.
Aug 7, 2023
Having my questions answered when…
Having my questions answered when fitted & a contact when questions come up later. Only question I didn’t get answered was PTs in my area that I could get therapy to make sure I’m placing it & walking correctly.
Response from Bioness Medical, Inc.Aug 17, 2023
Hi Lisa - We appreciate you writing this review. Please call us at 855.902.5252 Monday–Friday 7am–5pm PST. Our team can attempt to find the answer to this specific request or any additional questions you may have. We wish you the best with your mobility journey!
Darcy D.
Aug 7, 2023
It’s only been a little over a week and…
It’s only been a little over a week and I can tell that I have more confidence in walking, however, the thigh peas does not stay in place as well. As I thought it should enter to do a lot of sitting standing out sitting, and that is what made it move.
Response from Bioness Medical, Inc.Aug 17, 2023
Hi Darcy - Thanks for writing this review! We are happy to hear that you are having more confidence in your walking thanks to the device. In regards to any issues you may be facing, we will request that your local representative reach out to provide further assistance. Our team will connect with you soon and you are always welcome to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST.
Denise W.
Jun 26, 2023
Works for me!!!
Mark did a great job staying in contact with me and scheduling my appointment. He was an hour off though when I had my first appointment. Jeff met us there and did a great job fitting me for the devices. They really help me walk. Thank you so much!!!
Response from Bioness Medical, Inc.Jul 11, 2023
Hi Denise - Thank you for leaving this review! We apologize for any inconveniecne you may have experienced. We are thrilled to hear that your devices are helping to increase your mobility and that you had an overall positive experience with our team. Good luck in your mobility journey!
Joe S.
Apr 14, 2023
Customer service and we’re good
Customer service and we’re good
Response from Bioness Medical, Inc.Apr 25, 2023
Hi Joe - Thanks for leaving this review, we're so happy to hear you had a positive experience with our team. We wish you the best in your mobility journey!
Jake H.
Mar 3, 2023
Product worked as advertised
Product worked as advertised. Can't fault the company for that, it just didn't work for me. Do your due diligence to make sure it's right for you. I know there are countless people who've had incredibly positive experiences.
Response from Bioness Medical, Inc.Mar 17, 2023
Hi Jake - Thank you for this leaving this review, we value hearing your feedback. We're sorry to hear that the device wasn't right for you and will request that your local representative reach out to see if any further assistance can be provided. Our team will connect with you soon and you are always welcome to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST.
Jeffrey B.
Mar 2, 2023
Great sales / setup/training…
Great sales / setup/training technician. Very well designed unit. Seems to help. I had a very massive stroke 26 months ago. I'm waking, but with pain and with noticeable foot drop. I bought the L300 unit and got my set up and training 6 days ago. While the L300 unit seems to help my walking - with less foot drop, it does not seem to have made a large difference. I do not think I can justify the over $6,000 price. I'll try it for a couple more weeks but will probably return it for the approximately 90% refund.
Response from Bioness Medical, Inc.Mar 17, 2023
Hi Jeffrey - Thank you for this review, we value customer feedback and appreciate you sharing your opinion. We're happy to hear you had a positive experience with our team and have seen an improvement in your walking. We apologize for any difficulties you may have encountered and will request that your local representative reach out to provide further assistance. Our team will connect with you soon and you are always welcome to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST.
Mike M.
Feb 3, 2023
It really works
It really works. The device lifts my toe and allow me to walk without fear of falling. It takes a while to become accustomed to the electrical shocks that the device delivers.
Response from Bioness Medical, Inc.Feb 17, 2023
Hi Mike - Thank you for this review, we're happy to hear your device has helped increase your mobility and you are no longer worried about falling. We are glad that you are finding success after working through the initial challenges. If there is any additional assistance we can provide, please feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST.
Tammy S.
Jan 2, 2023
I think the device is great.
I think the device is great. Suggestion: use pads without the need to wet with water. Before the two week suggested pad change timing, the pads smells, even when using cleaning precautions (as suggested in user guide).
Response from Bioness Medical, Inc.Jan 6, 2023
Hi Tammy - Thank you for reaching out and leaving a review. We are happy to hear that you are enjoying your device, and truly value the feedback you provided. We wish you continued success. We have additional electrode options and will request that your local representative reach out to provide further assistance. If you would like to learn more or if there is any additional assistance we can provide, please feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST.

Bioness Medical, Inc.Reviews of bionessmobility.com

About Bioness Medical

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Bioness Medical, Inc.Reviews of bionessmobility.com

Bioness Medical reviews

Having my questions answered when…

It’s only been a little over a week and…

Works for me!!!

Customer service and we’re good

Product worked as advertised

Great sales / setup/training…

It really works

I think the device is great.

About Bioness Medical

About these reviews

More in Health Equipment, California

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HelloMD

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Bioness Medical reviews

Having my questions answered when…

It’s only been a little over a week and…

Works for me!!!

Customer service and we’re good

Product worked as advertised

Great sales / setup/training…

It really works

I think the device is great.