Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
Bioness Medical, bionessmobility.com
Website
bionessmobility.com
Category
Health Equipment
Location
Valencia, California
Listed on Five Star Index
2026
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The company replied to 97% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Outstanding Bioness experience from the initial presentation with the local company representative, Elizabeth, Customer Service information before and after purchasing, very prompt delivery of the brace with ultra-careful packaging, Elizabeth's appointment to explain all the necessary information to a novice owner, a Tech Service call with a very knowledgeable and experienced representative, Nate, and another follow-up appointment with Elizabeth.
*It must be noted that I was so impressed with Nate as he explained the procedure to correct a problem, that I requested to leave a message of recognition with his supervisor.
Response from Bioness Medical, Inc.Sep 22, 2021
Hello Dorothy - Thanks for taking the time to write this review! We are so happy to hear that the Bioness representatives you connected with have been so helpful and responsive. We wish you continued success, and please always feel free to reach us at 855.902.5252 Monday–Friday 7am–5pm PST if you have any questions.
RO
Ron
Four weeks now
I've had the L300 Go for four weeks.
At first, the shocks were painful, in the Gait mode (walking) I would grimace and grit my teeth. Wondered why I paid so much to torture myself. (I continue to describe it, to friends and family, as my "bionic cattle prod.")
With PPMS, and an AFO that's no longer working for me, my Neuro and PT said this is my best option to improve. So, I'm determined to give it every chance to work.
As I become more familiar and confident, I slightly adjust the positioning of the cuff, first in the Training mode, to find the optimum favorable movement vs the level of discomfort, then switch to the stronger Gait (walking) mode. It's making a big difference in stopping the "stinging bite," especially on the shin. Man, I dread that.
Now, I can honestly bump it up a notch or two to reduce the amount of drop-foot and skidding on pavement or floors. Still haven't mastered the "studder/catching" of rubber soled shoes on certain high-traffic carpets (like at church.) Every day that I use it, I can wear it longer and walk further.
Family, neighbors and friends have, unsolicited, remarked how much better I'm walking, improved posture and depending on cane a little less-- some have asked if I'm losing weight. I don't think so. Maybe just standing taller and breathing better.
Yesterday, out walking, a neighbor couple I didn't even know (and I'd never seen out walking before) stopped to say, "Wow, we've been watching you... you're really improving so fast. What are you doing? What's going on?"
So far, my Bioness reps have been extremely responsive. They text, email, or call back surprisingly quickly. I know, this sounds like a shill, but I have no vested interest -- although, I did buy some stock in Bioventus (BVS) the parent company. Hopefully, I can make enough to off-set the price tag. Our insurance hasn't helped, except covering the PT. Still don't understand why they claim this is "Medically Unnecessary." (I had five falls in ten months, the last three requiring ER visits -- for staples, glue or stitches.)
Response from Bioness Medical, Inc.Sep 22, 2021
Hi Ron - Thank you for taking the time to leave us with this review as we greatly value hearing from our users. It can take some time adjusting to your device and finding the settings that work best for you, but we are happy to hear you are feeling more confident and comfortable with your device! It sounds like you are making great progress, and we wish you continued success. We are also glad to hear that your representative has been helpful and responsive. Should you have any questions about your device, our technical support team is also available to help. Please feel free to reach them at 800.211.9136 Monday–Friday 7am–5pm PST.
KO
Katherine O.
Seamless
Seamless! Easy! Everyone involved was great! So nice, easy to contact! They explained the process, and everything went as expected! So happy with my Bioness experience. Oh, and the device is amazing too!!
-Katherine Ogden
Response from Bioness Medical, Inc.Sep 22, 2021
Hi Katherine - Thanks for your review! We are happy to hear that you have had a positive experience with Bioness and are liking your device. Please don't hesitate to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST if you have any questions.
AA
Adewale A.
Great staff and customer service
Great staff and customer service, very helpful
Response from Bioness Medical, Inc.Sep 22, 2021
Hello Adewale - Thank you for leaving us with this feedback! We value hearing from our users and are glad to hear you are satisfied with Bioness. Please feel free to reach us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions you might have.
DM
Dave M.
Natalie is so patient and explains…
Natalie is so patient and explains things well.
Response from Bioness Medical, Inc.Sep 22, 2021
Hi Dave - Thank you for providing us with feedback. We are happy to hear that your representative has been helpful! We wish you continued success moving forward, and always feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST with any questions you might have.
JS
Jes�s I.
They are not a company; they are family!!!
Well with the braces I'm able to do things I was not able to do before just like walking a little better playing with my kid go out for walks without having to trip or being pain so much. I'm able to spend more time with my daughter my wife and I'm able to do things that I was not able to do before like just do little things around the house and not lay down all day the braces are very very helpful I recommend everybody to get one if they don't have one and you suffer from a drop foot this will be the best investment you ever made in your life and not only the best investment in your life you're going to be making a bond with a company that is just like your own family because in my case my insurance deny to cover the brace and when I went to do the trial for the brace I met this very wonderful guy named Dipesh Nayee which help me all the way by getting the company to actually give me a brace for the bottom and a brace for the top free of charge so you see the company don't much care about money they proved it to me by giving me the devices for free to help me with my recovery to me Bioness is not a company is family they are angels send from up above to help people like me and trust me when I tell you the company does not care about money the company cares more about helping people rehabilitate and I know this for a fact because I know what I'm telling you so I would like to take a minute to thank Bioness for helping me and my family the way they did by allowing me to get the braces for free and once again like I said you won't be making business with this company you will be creating a family bond that goes beyond compare so all I have left to say is thank you Lord for having people like the people who owns Bioness❤️❤️❤️
Response from Bioness Medical, Inc.Sep 22, 2021
Hi Jesus - Thank you so much for taking the time to leave us with this thoughtful review and feedback. We always value hearing from our users. We are so happy to hear that our devices and our representatives have been this impactful in your life. We are wishing you all the success going forward, and please feel free to reach us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions you might have.
TS
Timothy S.
the devise is awesome its transformitive
the devise is awesome its transformitive
Response from Bioness Medical, Inc.Sep 22, 2021
Hi Timothy - Thank you for taking the time to provide this review. We value hearing from our users, and we are happy to hear that you have found success with your device. Please feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST should any questions arise.
RV
Richard V.
Wow I'm back on two legs!
Wow. I've been diagnosed with progressive Multiple Sclerosis, 5 years now. It has been an ordeal. This wonderful machine has been very helpful useful and makes me feel normal to a point. Ha!
I really love this and if I could, I'd marry my lg300 for getting me upright and walking around again!
Thanks bioness!
Response from Bioness Medical, Inc.Sep 22, 2021
Hi Richard - Thank you for taking the time to leave us with this review. We are so happy to hear that the L300 Go has been helpful in your mobility. We wish you continued success, and please don't hesitate to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST with any questions.