Bioness Medical, Inc.Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
Showing 1,003 reviews with 5 stars · Clear filters
Amy A.
seeing the possibilities that lay ahead was the most exciting thing. i was overwhelmed when i saw my hand move easily without pain
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Amy - Thank you for sharing such meaningful words. We're so glad your experience with your Bioness device has helped you see the possibilities ahead and we wish you continued success on your journey!
David M.
First of all, Sydney Atkins was great. Very helpful, knowledgeable and friendly. Customer tech support was very helpful and always available to help. The Biones cuff works, its that simple. It does take time to get used to and you may have to try different positions to get the full effect. Alot goes into on how its gonna work for you. Muscle fatigue, correct positioning, keeping the unit charged and contact pad wet, all have a factor on making your drop lift and move forward. You need to be patient so you can achieve it's maximum support. All that being said, I totally recommend the Bioness cuff.
Response from Bioness Medical, Inc.Jul 30, 2026
Hi David - Thank you for sharing this feedback. We understand that getting used to the device can take time and apologize for any inconvenience you may have faced with your device – although we are very happy to hear that you are pleased with your Bioness device and the support you received from Sydney. Please don't hesitate to reach out with any questions in the future!
Mary K.
Andrew explained everything well about the bioness. He was atentive and a great teacher.
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Mary - We appreciate you leaving this review. We're so glad that you have had a positive experience with Andrew – we'll be sure to send the message his way!
William S.
Whenever I wear it along time it bothers my knee
Response from Bioness Medical, Inc.Jul 30, 2026
Hi William - Thank you for your feedback and we apologize for any inconveniences you have faced. We want to ensure you feel supported throughout your journey with us, so we have requested that your local representative reach out to provide additional assistance. In the meantime, you are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST, with any questions.
Manuel M.
I love the fact that I don’t have to wear an afo anymore!! I can even move my ankle!! It’s comfortable and like to wet the pads every 3 hours, works out better for me than 4 and doesn’t dry out. Great product!!
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Manuel - Thank you so much for sharing your experience! We're thrilled to hear that you're enjoying the freedom of not having to wear an AFO anymore and that you're able to move your ankle. We wish you continued success on your mobility journey!
Marita L.
Everyone was very responsive and helpful! The device is working great.
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Marita - Thank you for leaving this review! We're so happy that the device is working great for you and that you've had such a positive experience with our team. Wishing you the best!
Alan H.
2 nurses tried to help me. Both were good. Their knee caps are for a different problem. I have beginning Parkinsons. Their device helped slightly but not enough for the cost & set up work.
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Alan - Thank you for taking the time to share your experience. We're glad to hear you had positive interactions with our team, and we appreciate your honest feedback. While we're sorry to hear the L300 Go ultimately wasn't the right fit for you, we truly appreciate you giving it a try. Every patient's journey is unique, and feedback like yours helps us continue to improve the experience we provide. If your needs change in the future or you'd ever like to explore Bioness technology again, please know our team is always here to help. We wish you all the best on your continued rehabilitation journey.
Kathie
Excellent customer service for the initial visit and the followup virtual help session. Financial staff processed everything efficiently. Staff followed up to make sure everything was going well. The device has already helped my walking stride in just 3 months of use and I look forward to continued improvement
Response from Bioness Medical, Inc.Jul 30, 2026
Hi Kathie - We appreciate you leaving this thoughtful review! We're thrilled to hear that you are seeing improvements in your walking and also you had a positive experience with our team – from your initial visit and virtual follow-up session to the support you received from our financial team. We wish you nothing but continued success!