Bioness Medical, Inc.Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
Showing 1,003 reviews with 5 stars · Clear filters
Gail J.
My Bioness devices help me walk better so I can get out and enjoy activities again. They have even strengthened my muscles and I can walk better even without them.
Response from Bioness Medical, Inc.Mar 13, 2025
Hi Gail - Thank you for leaving us such a wonderful review. We're thrilled to hear that your device has made such a difference in your quality of life and that you're seeing an improvement in your mobility.
Sandy W.
Very pleased with quality and service.
Response from Bioness Medical, Inc.Mar 13, 2025
Hi Sandy - We are happy to hear you are seeing success with your device and that you have had a positive experience with our team. Thank you for leaving this wonderful review and we wish you continued success!
natan J.
I received the best help from the company itself. And the devices work perfectly. This has increased my quality of life.
Response from Bioness Medical, Inc.Mar 13, 2025
Hi Jacob - Thank you for leaving this wonderful review and we're happy you had a positive experience with our team. We're thrilled that you've seen an improvement in your quality of life thanks to the device, and we wish you nothing but the best.
Richard
Everyone from your sales/local reps to technical support have been incredibly supportive and amazing in helping me deal with my very challenging disease. I believe I have been a customer for nearly 20 years and have purchased multiples of many devices that have improved my quality of life! It’s the intersection of phenomenal products and phenomenal people that makes Bioness the Gold Standard! Thank you Bioness.
Response from Bioness Medical, Inc.Mar 13, 2025
Hi Richard - Thank you for leaving such a heartfelt review, and we're so happy to hear you have had a positive experience with our team and your devices! We're honored to have played a role in your mobility journey over the last 20 years and we wish you nothing but the best moving forward.
Dave
Excellent support from local area representative. The device provides good toe lift when I walk
Response from Bioness Medical, Inc.Mar 13, 2025
Hi Dave - Thank you for taking the time to leave this review! It's wonderful to hear that you had a positive experience with our team and that the device is helping to improve your mobility. Please don't hesitate to reach out if you ever need any assistance.
Patrick K.
So I saw a Bioness advertisement in an MS quarterly and brought it to my physical therapist, Monika. At this point I only could walk about a 100 feet without assistance, . From there, she got me in contact with Erin Smith. Within 3 days I was trying them out. They worked amazingly. So I worked with Medicaid, starting with a trial period to see how well I would do with them. I did amazingly, these are my new "legs". I love how Erin was able to work with me to negotiate what I needed to, and ended up with the success I have now in moving in my life. I can now walk 6 minutes with the L300 Pro on. Thank you for letting me walk again.
Response from Bioness Medical, Inc.Nov 11, 2024
Hi Patrick - Thank you so much for leaving such a heartfelt review! We're thrilled to learn that you are having so much success with your L300 Go and had a positive experience with our team, specifically Erin. We will pass your kind words along and wish you continued success on your mobility journey!
Louise S.
I would like to say that Cameron McCullough is incredible as our Bioness rep. My husband has MS and was already wearing the Bioness knee cuff. Our past Bioness rep no longer worked for the company, so Cameron was our new Bioness contact. WOW, WOW, WOW, did we hit the jackpot. His medical background and heart for patients is a “win, win.” My husband was wearing a knee cage (not a Bioness product) for his hyperextended leg. So, we reached out to Cameron to see if Bioness had anything new that would help my husband’s leg and muscles stay strong. He recommended trying out the “thigh cuff.” He explained the benefits of the thigh cuff vs the knee cage ~ saying how it would help my husband not only walk better with his hyperextended leg, but keep the leg from getting atrophy. He gave us time to try it out, and even found a solution with the electrodes when causing irritation on my husband’s leg from the device. Cameron was always checking in with us to see how things were going. Great customer service! We love Bioness products…..highly recommend to all. We cannot say enough about our Bioness rep CAMERON! He is a man of integrity, personable, highly educated, and has a heart for the people he helps. This guy is genius! Bioness is fortunate to have Cameron McCullough!
Response from Bioness Medical, Inc.Oct 21, 2024
Hi Louise - Thank you for these kind words and we appreciate you taking the time to write such a thoughtful review! We loved learning about your positive experiences with our team, and that Cameron was able to play such an impactful role in your husband's mobility journey. We wish you both nothing but the best and please do not hesitate to reach out to us or Cameron if you ever have questions or need anything else.
Lisa W.
I was impressed by the regional manager who stepped up to help me when I was having trouble with a local representative. She was very helpful and personable. Enjoyed working with her!
Response from Bioness Medical, Inc.Oct 15, 2024
Hi Lisa - Thank you for leaving a review, we were happy to read that you had a positive experience with our team. We're sorry to hear about any inconveniences you may have faced, but please feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST if we can help resolve any future issues or address additional questions.