Bioness Medical, Inc.Reviews of bionessmobility.com

4.31,541 reviews
Health Equipment
25103 Rye Canyon Loop, Valencia, California

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Bioness Medical, Inc.

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About Bioness Medical

Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us

Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: Bioness Medical, bionessmobility.com
Website: bionessmobility.com
Category: Health Equipment
Location: Valencia, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bioness Medical reviews

Showing 146 reviews with 3 stars · Clear filters

Karen H.
Oct 23, 2018
I am having a problem with getting my…
I am having a problem with getting my toes to keep from curling when I walk. Sitting, when I am in training mode they are straight, but when I start walking they curl, including my big toe
Response from Bioness Medical, Inc.Nov 6, 2018
Hi Karen, Thanks for taking the time to write a review. We are sorry to hear about what you are experiencing, and will forward your concern to the appropriate Bioness representative. Someone will reach out to you soon to resolve. Sincerely, The Bioness Web Marketing Team
Laura K.
Oct 16, 2018
Gait mode won’t work
I was thrilled to receive it but neither my husband or myself can get it to work on gait mode which is walking right?
Response from Bioness Medical, Inc.Nov 6, 2018
Hi Laura, Thanks for taking the time to write a review. We appreciate your feedback, and will forward your concern to the appropriate Bioness representative. If there is anything we can do to provide you with service, please reach out to us. Sincerely, The Bioness Web Marketing Team
SHARON M.
Oct 10, 2018
Sales representative beyond helpful and
Sales representative beyond helpful and a great joy to deal with.Problem is don’t like the gyro technology which keeps firing with leg movement. Turnng device off even with cell phone app is inconvenient to drive or when sitting down
Response from Bioness Medical, Inc.Nov 6, 2018
Hi Sharon, Thanks for taking the time to write a review. We appreciate your feedback. We will be sure to forward your feedback to our development team for consideration. If there is anything we can do to provide you with service, please feel free to reach out to us. Sincerely, The Bioness Web Marketing Team
Pamela B.
Oct 6, 2018
Great Product, Bad Sales Rep.
I had the original Bioness L300 and when I needed to replace the gait sensor. I heard about the new Bioness L300 Go that did not require the gait sensor or a separate control unit. I talked to my Physical Therapist about it and then contacted Bioness. That was in January. I finally got the new Bioness in August. Mostly it was one person who did not bother returning my email inquiries. When he finally did get in touch with me in July, everything came together quickly. I love the Bioness and combining it with the drug Ampryra, it has kept me out of a wheelchair.
Response from Bioness Medical, Inc.Nov 6, 2018
Hi Pamela, Thanks for taking the time to write a review. Your feedback is important to us. We are working on expanding our team of representatives to ensure timely communication in the future. If there is anything else we can do to provide you with good service, please reach out to us. Sincerely, The Bioness Web Marketing Team
Amber D.
Oct 5, 2018
My sales rep sucks
My sales rep sucks. You don’t show someone who has MS how to work something one time and no follow up.
Response from Bioness Medical, Inc.Nov 6, 2018
Hi Amber, Thank you for providing feedback. We are sorry to hear about your experience and have forwarded your concern to the appropriate Bioness representative. If there is any way we can continue to provide service for you, please reach out. Sincerely, The Bioness Web Marketing Team
Mary R.
Sep 14, 2018
Ron was very good on getting me my new…
Ron was very good on getting me my new Bioness. It seems when I reorder my electrodes the people I talk to always try to get me to use self pay other than using my insurance.
Response from Bioness Medical, Inc.Sep 24, 2018
Hi Mary, Thanks for taking the time to write a review. Your feedback is important to us. If there is any way we can continue to provide service, please reach out. Sincerely, The Bioness Web Marketing Team
Kianna F.
Sep 14, 2018
Good technology but I need more access…
Good technology but I need more access to a person to be in contact with me personally to address my device needs and questions.
Response from Bioness Medical, Inc.Sep 24, 2018
Hi Kianna, Thanks for taking the time to write a review. Your feedback is important to us. We will forward you to the appropriate Bioness department for consideration. Sincerely, The Bioness Web Marketing Team
Charles
Aug 7, 2018
Concern is not their byword!
Over the last 10 years we have found that Bioness doesn't treat its customers like disabled people. For example when you need supplies, they send them by slow freight. For example, despite the fact that the representative was told my husband needed a small device he gave him an average one. Then it took weeks to replace the strap with a small one that would actually hold it in place. He cannot walk without the device!
Response from Bioness Medical, Inc.Aug 10, 2018
Hello, we apologize for the experience your husband has had. We will have a Bioness representative contact you to resolve. Can you please provide a contact e-mail or number to reach you? Sincerely, The Bioness Web Marketing Team

Bioness Medical, Inc.Reviews of bionessmobility.com

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My sales rep sucks

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More in Health Equipment, California

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I am having a problem with getting my…

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My sales rep sucks

Ron was very good on getting me my new…

Good technology but I need more access…

Concern is not their byword!