Bioness Medical, Inc.Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
Showing 234 reviews with 4 stars · Clear filters
james K.
I am still in the learning phase of using these devices to improve my quality of life.
Response from Bioness Medical, Inc.Jan 21, 2021
Hi James - We are excited to learn how the device helps you! If you ever have any questions about your device, please don’t hesitate to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST. We are here to help!
David B.
I love the fact the Bioness is helping me to walk. The system, however, is not compatible with my phone, so everything has to be done manually. I also cannot track my progress without going to therapy.
Response from Bioness Medical, Inc.Jan 20, 2021
Hi David - We love to hear the device is helping you walk! In terms of the phone compatibility, please give us a call at 855.902.5252 Monday–Friday 7am–5pm PST and we can see if there’s anything we can do to help.
Dexter S.
I like the lower leg cuff device but there are a few issues I have found in it. The first issue is I have to play with the positioning of the cuff on my leg. Secondly, sometimes when I'm walking the cuff stays on giving the lift to my foot but it isn't needed. But overall it's a great device.
Response from Bioness Medical, Inc.Dec 1, 2020
Hi Dexter - thanks for taking the time to provide this feedback. We are glad to hear overall you're finding success with the device. However, we would like to address those issues you're having. A member of our customer relations team will be reaching out to assist in those areas. Thanks again for sharing the feedback.
William I.
had a small technical issue that Marshal helped me resolve. Seems to be doing OK nowl
Response from Bioness Medical, Inc.Oct 23, 2020
Hi William, thanks for providing this feedback and glad to hear that your issue has now been resolved. We're always here to help, so if you ever have any further questions, don't hesitate to give us a call at 855.902.5252 Monday-Friday 7am-5pm PST. Thanks!
GF
Did what they said they would do.
Response from Bioness Medical, Inc.Aug 26, 2020
Hi GF, thanks for providing this review. If you have any questions, you can contact us at 855.902.5252 Monday-Friday 7am-5pm PST.
Dan
Rob Campbell did a great job!
Response from Bioness Medical, Inc.Aug 14, 2020
Hi Dan, we're glad to hear you had a great experience working with our team! We know Rob works hard to provide the best service possible for our customers. If you ever need any more help, feel free to contact us at 855.902.5252 Monday–Friday 7am–5pm.
Jill F.
Yesterday I brought my BIONESS L300 thigh cuff for my fitting. Elizabeth is wonderful and very knowledgeable, however, she and tech-support were having difficulties sinking the thigh cuff with my proper leg. It took quite a while and because appointments are booked back to back, I felt rushed in gaining my necessary knowledge before leaving. I guess I am atypical than most peoples needs for the Bioness unit, so it took them longer than expected. I am sure once I practice using it myself and am more knowledgeable with the manual It will work out well. My daughters were amazed at how much better I was walking after I arrived home and I am excited to have more success with my gait! Thank you so much to all involved :-)
Response from Bioness Medical, Inc.Aug 6, 2020
Hi Jill, Happy to hear that we were able to get you set up and that the device is helping your gait! We know how hard Elizabeth works to provide the best support for our users. If you need any help or have additional questions as you get used to using your new device, please reach out to us at 855.902.5252 Monday–Friday 7am–5pm PST.
Theodore D.
I have had the Toe lift Cuff for about two mounts. I had some operation issues at first. Manley with placement of the electrodes and over wetting the electrodes. Once I got that figured out, I needed to get the timing adjusted for my stepping pattern. The Bioness people in my area were very supportive. My experience has been that the unit takes time to get use to it (a learning curve). It takes commitment and perseverance but if one sticks with it, It can be very helpful.
Response from Bioness Medical, Inc.Aug 6, 2020
Hi Theodore, thank you so much for your feedback! We are glad to hear that you have overcome any initial challenges and are now having success with the cuff. We are here to support you, so if you ever have any additional questions, don't hesitate to reach out to us at 855.902.5252 Monday–Friday 7am–5pm PST.