Georgette B.
I am pleased so far with my device
I am pleased so far with my device. I feel the longer I use it the stronger my muscles will be and in part help correct how I ambulate. The tutorial/orientation I received from Josh Mickle was excellent and he was very thorough, professional and personable. My only complaints are that I did not know about this sooner and that my insurance did not cover any expenses. I do not know if you promote this to neurology offices but I feel that if I knew about this sooner it would have been helpful. As far as the expense I know that I received a discounted rate due to the new model coming out soon but I am in a very limited income due to not being able to work (I am an RN) due to MS symptoms and was expensive for me. Again I am very pleased so far and I would definitely recommend this to others.
Response from Bioness Medical, Inc.Jul 24, 2017
Hi Georgette- Thanks for taking the time to provide feedback. Happy to hear our device has helped you regain mobility and strength. Understand it's frustrating that insurance didn't help you cover expenses. Yes, we are promoting to neurology offices as others have expressed disappointment for the lack of awareness with this technology. Please let us know if there's anything else we can do for. Sincerely, The Bioness Web Marketing Team