customer
Just used it to remove smoke smell from…
Just used it to remove smoke smell from a room and it worked great
Biocide Systems is listed under Cleaning Service Providers in Los Angeles, California.
Biocide Systems (biocidesystems.com) has 746 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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746 approved reviews, newest moderated first
customer
Just used it to remove smoke smell from a room and it worked great
Shari
I was very please with how quickly I received my "auto" shocker order. I had a flood damage vehicle that smelled like mildew. I left the auto shocker stuff in my car over night and couldn't smell the mildew smell any longer, however, there was a stronger smell of maybe chlorine or something. I have left my windows down all day the next day and it's still a little strong. I will give it a few more days with my windows down. However, it seemed to take the mildew odor out. I WOULED recommend this for strong orders.
Frank
Used Biocide to get a very bad cigar and smoke smell out of an apartment. The treatment lessened the smell, but did not completely get rid of it.
Response from Biocide SystemsMar 23, 2018
Dear FRANK, We are sorry to hear that we were not able to resolve your odor issue. Please give us a call at 877-792-4624 and speak to one of our customer service representatives so that we may help you resolve you issue or return your money. Kind Regards Biocide Systems
customer
I purchased a used vehicle that the previous owner smoked in. The dealership did an odor elimination treatment that had little to no effect. The Biocide Auto Shocker completely eliminated all traces of cigarette smoke and the vehicle smells clean now. I purchased Auto Shocker after having success with Room Shocker and am extremely satisfied with these products. I will absolutely purchase again.
Response from Biocide SystemsMar 23, 2018
Dear Customer, Thank you for your kind review, we are glad that we were able to help you with your odor issue. Please make sure you are signed up for our mailing list to make sure you get our specials delivered to your mailbox and anjoy great savings. Kind Regards Spencer Blua
customer
I used double the amount; 4 bowls in an 800 sqft house. The cigarette smell is no better.
Response from Biocide SystemsMar 23, 2018
Dear Customer, We are sorry to hear that we were not able to help with your odor issue. While we have great success removing cigarette odor from homes, we recognize that there may be situations where may need to make some adjustment. We would like to ask that you contact our customer service department to analyze your problem and see how we can resolve it. Please give us a call at 877-792-4624. Kind Regards Biocide Systems
Deb M.
Im not very happy with them. I ordered the bundle of 4 for my house and one for my auto of Biocide. I paid $74 for the bundle and $24 for the auto. I received my box of goodies 2 or 3 days later and I only had the 4 packets for the home (not the auto one and that is the one I was excited to get). I waited a couple days to see if maybe I was going to get another packet. I did not. I called the company and they were sorry, it must have been an oversite with the packing department and she would get on it and send me out my last Biocide for the auto. Well, it has now been almost 1 week and I have not received it yet. Chances are, Im not going to order this again. Also disappointed because I thought I could go right home and put them out. Well reading the directions, you have to get out of the room 10 to 24 hours. Well that is hard to do when you want to "de-stink" your bedroom of dog smells. The bummer part about all of this, I was really excited to use your product and for the amount of money a person sends you, you would think that you would want happy customers. DM
customer
They took the money but never sent me the product!!! If you don’t have my email address why was this sent to my email address to place a review on your product that I purchased on 23 February.
Response from Biocide SystemsMar 1, 2018
Dear Customer, We do not have any records of anyone calling us to let us know that they have not received their order, and when I search for your email in our records, I find not records of any purchase that used this email (talishamarshall30@xxxx. Please call us back as soon as possible so that we may research your issue and resolve it. You can call us at 877-792-4624, and since you have not provided any information as to your identity or order, please tell any operator that answers that you are calling about the Trustpilot review so that we now who you are, or you can reply through this forum. Kind Regards Biocide Systems
Colleen
I used the product approximately one month ago. I'm beginning to smell a faint smoke odor coming back. I will likely use a second can to combat the smell. I will say that I had the cabin air filter changed and let the bomb work for a 12 hour period. The immediate results were amazing, but once the sun started beating down the faint smoke smell began to come back. I do have faith that the second one will work like a charm!
Response from Biocide SystemsFeb 23, 2018
Dear Coleen, Thank you for your kind review, we are sorry you are experiencing some of the odor coming back, but please keep in mind that in our instructions, we recommend letting the product work for 24 hours. Cigarette smoke odor is one of the toughest to eliminate so we always recommend 24 hours. The only time we suggest less time, is if someone smoked for one or two days only, then you can get away with letting work for 8 to 12 hours. If you have any additional questions or concerns about using our product, please don't hesitate to give us a call at 877-792-4624. Kind Regards Biocide Systems