customer
Worked great
Worked great
Biocide Systems is listed under Cleaning Service Providers in Los Angeles, California.
Biocide Systems (biocidesystems.com) has 746 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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746 approved reviews, newest moderated first
customer
Worked great
customer
It really works had a skunk smell in my home and didn't know how to get rid of it tried everything, got tried and Google something and biocide system popped up decided to order it, wasn't sure if it was gonna work and for the price, because it's very expensive and now a days people will try to get you but NO it really works and came very quickly as far as shipping.I WILL recommend to anyone.
Kelly
It definitely worked on getting rid of the paint smell in my car, and quickly. The problem is, it left behind a bleach-like smell that still hasn't gone away almost a week later. I followed the instructions for airing the car, and have been leaving the windows open as much as possible, but it's still there. I think if the weather were warmer, it would be fading quicker.
Kim M.
Bought a great used car but previous owners clearly had pets. The car was great but smelled like "wet dog". The worst odor ever. Biocide took all the smell away. I highly recommend this product! Left my car smelling fresh and clean. Like a swimming pool.
BEL
I have used this product a couple of times and it has gotten ridden of odors as strong as gasoline.
Belinda P.
I am very dissatisfied with the customer service. I have sent numerous emails to Leslie in customer service and with how the Shocker did nothing in spite of using it 3 THREE times and mixed it each time to maximum strength! I was initially thinking the company was going to help me with a solution. I informed them well within my 30 day purchase window informing them that the product I bought did not work. I asked for EITHER a replacement with a product that would be better suited OR a refund of my purchase price. Per Leslie Ba "supervisor" was reviewing the problem and LESLIE was waiting for an answer. Short of it is, I sincerely feel that I am being ignored and put off until no I get tired and go away. I Would Not recommend THIS to anyone. While a different product might work wonders, I haven't been given the opportunity to find out OR to even get advise
Response from Biocide SystemsFeb 4, 2020
Dear Belinda, I'm sorry you did not have a good experience with us, however, you purchased the wrong product for what you needed. We are working to get you the help you need with this situation, it has been slower than usual because there is a lot of traveling happening in our company due to some major marketing events. I have instructed our customer service rep to contact you with a solution. Kind Regards Biocide Systems
Happy C.
Works great. I had a smell in my car that I could not get rid of. I tried a lot of different approaches. Left the product in the car for the full 24 hours and now the interior smells fresh.
M Y.
I ordered the wrong thing. I need to return it. I can't use something that takes 24 hours before I can enter the room. Not your fault, it's mine.
Response from Biocide SystemsDec 26, 2019
Dear Ms Ybanez, Thank you for your review, however, it is not mandatory you leave it in for 24 ours, it all depends on the severity of the odor and how long its been there. Please reach out to our customer service team at 877-792-4624. I also notice from your email that you work for a hotel group , if you were going to use this professionally, then we definitely need to speak with you, as we are very successful in hotels, The Pier in NY has been a long time customer with great results, and many more hotel chains nationally and internationally. Lastly, I appreciate your honesty when you say it is not our fault , and that its your, so I would appreciate if you could change the amount of stars you gave us as reviews are critical to our business, but most importantly, we want to help you be successful with our products. Kind Regards