biocbd+Reviews of biocbdplus.com

Response from biocbd+May 23, 2019

Nate, We are doing the best we can. About 1000 companies in the Hemp CBD Industry are being affected right now and are no longer able to take credit cards. We are one of them, even though we have been in business for 4+ years and have over 110 pages of testimonials! It makes us sad that you and other customers are being negatively impacted by this. We hate seeing low ratings due to something that is our of our control. Once the banks solve this for our industry, we hope you will come back and try us again and change this to a 5-star review! Aloha, James Sol Radina, CEO

Response from biocbd+May 22, 2019

This is James Sol Radina, CEO. I am very sorry for this payment issue mixup. Our company, along with over 700 other CBD companies are having major issues with merchant processing/ credit card processing right now. The only two CBD approved banks in the country both shut down in May. Therefore we are doing everything we can to resolve this. Paypal and Venmo and E-Check are our only options. We know this is frustrating for our customers like you, and it is very frustrating for companies like us as we just want to help people get the most effective CBD. This is medicine to many of our customers and we have over 100 pages of testimonials to prove it. Again, we are very sorry you feel that we are "Sketchy" because we asked you to pay via PayPal. The reason your order was canceled the next day might have been due to an old subscription order? Please please send me an email direct so I can help look into this and I will happily make this right! Email me at james @ BioCBDplus.com (take out the spaces). With Love, James Sol Radina CEO BioCBD+