Bindertek Reviews | Read Customer Reviews of bindertek.com

Bindertek Reviews | Read Customer Reviews of bindertek.com

Bindertek reviews

377 approved reviews, newest moderated first

Code
Apr 22, 2016
Great Customer Service.
I placed my order and the next day, a sales rep. called to say the color I ordered had been discontinued. They sent my order quickly and I appreciated the personal touch instead of an email saying "sorry, your order cannot be filled, please try again"!!
Response from BindertekApr 25, 2016
Hello, Thanks for your purchase and for the great review. We are a business that believes in providing the best service we can. I am glad we could help! Kind Regards, Bindertek Customer Service
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Customer
Apr 17, 2016
very pravtial
It does the job well! Can recommend it! KMV
Response from BindertekApr 25, 2016
Greetings, Thank you very much for your business and for the five stars! We appreciate both. Kind Regards, Bindertek Customer Service
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M. Phillip S.
Apr 15, 2016
Expensive option for Canadian Customers
I really like the Bindertek file archive boxes, and have ordered from them in the past. I recently ordered a new batch, but it will likely be my last. The reasonable price for the product quickly balloons into exorbitant once shipping, HST, customs, duties and brokerage fees are added on. Why so many other international business's bring it all together into one simple transaction and Bindertek cannot does not make me happy. I actually got called by UPS asking who my customer broker was! I am just a simple consumer; I don't have my own broker on hand. UPS did the brokerage for me and by the time it arrived at my door the product price had basically doubled. Sorry, but I will look on my side of the border for future purchase if this doesn't change.
Response from BindertekApr 15, 2016
Hello Mr. Smith, Thank you very much for your past purchases with us at Bindertek and for taking a moment to share your experience with us on Trust Pilot. We work hard with our shipping carrier to try and provide the best shipping services at the best rates we are able. I agree that once you factor in additional costs involved when making an international purchase it can be expensive or in the case of smaller purchases disproportionate to the over all purchase price. We truly do appreciate your business and for the feedback. Kind Regards, Bindertek Customer Service
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Trish0365
Apr 9, 2016
Awesome customer service
The color I ordered was not available and Bindertek contacted me to see if I wanted a different color or to wait for the shipment to arrive 6 weeks later form England. I chose to wait since I didn't need them immediately. Thank you!
Response from BindertekApr 15, 2016
Hi Trish, Thank you very much for the order and fantastic 5-Stars! Kind Regards, Bindertek Customer Service
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Code
Apr 4, 2016
Perfect BInder
Great Binder.
Response from BindertekApr 4, 2016
Greetings, Thank you very much for your order and the great 5-Star review! Kind Regards, Bindertek Customer Service
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Greg
Apr 1, 2016
Seal does not work well
I ordered an embossed seal which does not work with the gold seal paper. There was nothing printed that said it only worked on copy paper only
Response from BindertekApr 1, 2016
Hello Greg, Thank you very much for your purchase with Bindertek and for taking a moment to share your feedback with us on Trust Pilot. I am very sorry that you are having trouble using the Seal with a foil sticker. We do not sell the stickers themselves so I cannot comment on what you have but I have confirmed with the manufacturer that the seals can be used with them. We are happy to work with you to see if we can trouble shoot your issue and help you. I will be in touch with you this morning. Thank you again, Sandra Stevens Bindertek Customer Service
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Code
Mar 23, 2016
Thanks!
I got what I ordered quickly and promptly. I unfortunately had to return it as it was not the right size, however what I did receive was of great quality. Thanks!
Response from BindertekApr 1, 2016
Hello Code, Thank you very much for your purchase with us and for the 5-Stars! I hope you will consider us again in the future for something else. Kind Regards, Bindertek Customer Service
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Bruce
Mar 11, 2016
Bindertek saved me from myself and got me exactly what I needed.
This was my second order. The binders are very high quality and I needed more of them. I not only wanted binders that would store my records easily at arms length but would do so with a quality professional appearance. I also like the hole in the spine that makes them easy to pull and the armored baseplate that reduces ware.
Response from BindertekApr 1, 2016
Hi Bruce, Thank you for your business and for the terrific review - we appreciate it! Kind Regards, Bindertek Customer Service
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