Binance.US Reviews | Read Customer Reviews of binance.us

Binance.US Reviews | Read Customer Reviews of binance.us

Binance.US reviews

Showing 92 reviews with 5 stars · Clear filters

Tom A.
Aug 2, 2026
Zoey
Zoey worked with me to educate me on how the system would work and she reassured me that my problem was being evaluated by the appropriate department and would be updated to appropriate email associated with the email for the account in question. She did a fantastic job!
Response from Binance.USAug 3, 2026
Hi Tom, Thank you for the wonderful review! We’re glad to hear Zoey took the time to explain the process, reassure you that your case was with the appropriate team, and provide a positive support experience. We appreciate you taking the time to recognize Zoey’s efforts and share your feedback. Regards, Binance.US
Report
customer
Jul 28, 2026
Fast and very efficient service
Fast and very efficient service! Understood exactly what I needed and walked me through it! Great service! A++
Response from Binance.USJul 28, 2026
Hi there, Thank you for the wonderful review! We’re glad to hear our support team understood exactly what you needed and was able to guide you through the process quickly and efficiently. We appreciate your kind words and your support! Regards, Binance.US
Report
Cecil D.
Jul 23, 2026
The AI customer assistance was very…
The AI customer assistance was very responsive and was able to provide solution for my inquiry.
Response from Binance.USJul 24, 2026
Hi Cecil, Thank you for the great review! We’re glad to hear our support was responsive and able to provide a solution to your inquiry. We appreciate you taking the time to share your experience. Regards, Binance.US
Report
Jing C.
Jul 22, 2026
Very easy and got my answer quickly
Very easy and got my answer quickly
Response from Binance.USJul 22, 2026
Hi Jing, Thank you for the great review! We’re glad to hear you were able to get the answers you needed quickly and that your experience was easy. We appreciate your support and thank you for choosing Binance.US. Regards, Binance.US
Report
Eric H.
Jul 21, 2026
Still working on getting my phone…
Still working on getting my phone number off my disabled account and connected to my original Binance US but the customer service is very helpful
Response from Binance.USJul 21, 2026
Hi Eric, Thank you for sharing your feedback. We’re glad to hear our support team has been helpful. We appreciate your patience throughout the process and are committed to helping you get everything resolved. Regards, Binance.US
Report
Valued C.
Jul 18, 2026
I was experiencing an issue with the making a deposit selection on Site Page.
I was experiencing an issue with the site page loading, and I logged on to Chat for assistance. The instructions I received instantly resolved my issues.
Response from Binance.USJul 20, 2026
Hello, Thank you for the great review! We’re glad to hear our chat support team was able to quickly identify the issue and help resolve it so you could get back up and running. We appreciate you taking the time to share your experience. Regards, Binance.US
Report
Peter B.
Jul 17, 2026
The representative was quick and…
The representative was quick and supportive of my needs and was very helpful
Response from Binance.USJul 17, 2026
Hi Peter, Thank you for the great review! We’re glad to hear our representative was quick, supportive, and able to help with your needs. We appreciate you taking the time to share your experience. Regards, Binance.US
Report
Mary R.
Jul 13, 2026
Took time to answer all my questions…
Took time to answer all my questions clearly. Asked clarifying questions.
Response from Binance.USJul 14, 2026
Hi Mary, Thank you for the great review! We’re glad to hear our team took the time to answer your questions clearly and asked thoughtful clarifying questions to better assist you. We appreciate your support and hope you continue enjoying Binance.US. Regards, Binance.US
Report