Binance.US Reviews | Read Customer Reviews of binance.us

Binance.US Reviews | Read Customer Reviews of binance.us

Binance.US reviews

Showing 22 reviews with 2 stars · Clear filters

Clara H.
Feb 20, 2021
Laura.michell73 via👈🏽 Instagram got…
Laura.michell73 via👈🏽 Instagram got my complains filed and also got back my deposit from this platform, I’m glad am sharing my own good works of her
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Rick
Feb 4, 2021
A self tiping system.
Ouch! Watch out for the withdraws in crypto!! I tossed in around $50 to check out binance.us. Overall the experience was easy and had no issues. Except that almost ALL of my CC's and debit cards were rejected. So had to load the $50 with my crypto wallet. So when I had enough I went to bring the $50 back, and B A M!! a 50% fee, and a 0.22mb tip!! 0.00070944 sent to me, fee 0.0003521!!!! Do not put your money here. Even if you make money on this site, you will not get it back. I gave them a 2/5 only because the site was easy to use.
Response from Binance.USJun 4, 2026
Hi Rick, Thank you for sharing your feedback. We’re sorry to hear about your card funding and crypto withdrawal fee experience, and we understand how frustrating unexpected costs can be. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, including improvements to funding, crypto withdrawal, and fee transparency flows. If you’re open to trying again, we’d welcome you to check out the latest improvements. Regards, Binance.US
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Alan
Dec 20, 2020
Disapointing first experience
I had opened an account with Binance.US and as per the requirements, I provided my federally issued ID. I received an automated reply that the ID was not accepted and that I would need to submit a federal ID, which is what i had already submitted previously. I contacted customer support to see about this figuring it was a simple error and the agent said to provide a federal ID, when I explained to the agent that's precisely what i had already done and asked them to look into it and for further instructions they stopped responding. At the time of this writing I had not received a reply. I'm not sure if I had been corresponding with a 'bot', or with a person of limited ability. But in either way, I submitted the requested verification ID only to be repeatedly asked to resubmit the same thing. It's clearly an error, but the fact a simple issue as this cannot be resolved speaks to the likely competence of the whole.
Response from Binance.USJun 3, 2026
Hi Alan, Thank you for sharing your feedback. We’re sorry to hear about your ID verification and support experience, and we understand how frustrating it can be when the same information appears to be requested again. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, including improvements to verification flows. If you’re open to trying again, we’d welcome you to check out the latest improvements. Regards, Binance.US
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Diggers B.
Dec 9, 2020
Had to change
Binance used to be a good exchange, but recent support issues and withdrawal problems have driven me away from it, and they simply don't care enough to fix these issues.
Response from Binance.USJun 3, 2026
Hi Diggers, Thank you for sharing your feedback. We’re sorry to hear about your support and withdrawal experience, and we understand how frustrating it can be when platform issues impact your experience. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, including improvements to withdrawal and support flows. We’d welcome you to check out the latest improvements. Regards, Binance.US
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ZanDaime
Nov 30, 2020
A letdown
While Binance had everything to be a great exchange, their greed and market manipulation have sent them down the drain. A shame.
Response from Binance.USJun 3, 2026
Hi ZanDaime, Thank you for sharing your feedback. We’re sorry to hear this was your impression of Binance.US. Binance.US and Binance.com are separate platforms, and available features, regions, and support channels may differ. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, and we’d welcome you to check out the latest improvements. Regards, Binance.US
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Pharaoh
Nov 24, 2020
Binance US just a massive scheme to avoid US regulators
Binance US just seems to be a shill company for main Binance website, Forbes just released an article detailing a massive scheme from Binance to avoid US regulators, as soon as I saw that I immediately pulled out.
Response from Binance.USJun 3, 2026
Hi Pharaoh, Thank you for sharing your feedback. We understand that trust and transparency are important when choosing a crypto platform. Binance.US and Binance.com are separate platforms, and Binance.US is built to serve U.S. customers. Since this review was posted, we’ve made many upgrades to both our customer service and platform experience, and we’d welcome you to check out the latest improvements. Regards, Binance.US
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